Mugs I wanted to order were not in stock. I was offered a full refund but with so many other lovely mugs to choose from it was no problem to find alternatives. I was kept informed at all stages and the mugs arrived safey and very quickly. Will definitely use Mgulamania again!
Having broken my favourite mug which replicated my Molly who always drank from the tap, I was delighted to be able to replace it so quickly and am now again enjoying my early morning tea. Thank you Muglamania for the quick and efficient service.
I wanted a specific style, make and pattern of mug. Muglamania ticked every box and at a price cheaper than anywhere else on the internet. My concern was will I receive a box of broken china, even 'Royal' Mail could not cause any damage to the items. Very well packaged. One very happy customer. I will use them again.
Good reception, mug very nice and certainely I'll buy soon yet !
Bonne réception rapide du colis.
Je vais commander très prochainement d'autres articles sur votre site.
Merci beaucoup !
Jersey Pottery have closed their doors for business and most of the old stock has now been sold off. We recently smashed one of a collection of cups bought from them and desperately but in vain searched for a replacement. During one of the internet searches on the common rialto type sales sites I came across a link to Muglamania's website and after very little effort found exactly what I was looking for. We were amazed that these cups still existed and would recommend anyone to try this company for any lost or broken items.
When my mug failed to materialise I phoned to enquire what had happened to it. The person who answered my call took details and phoned back within half an hour to report my mug had been returned to them and not delivered to me. They sent it out again, (with some treats) and it arrived the next working day. I'd definitely recommend this company for their service - and great choice of mugs.
I was very impressed with the service provided by Maggie; one of the items I ordered was out of stock and discontinued, but she still managed to obtain it for me by contacting the manufacturer. I have not had that kind of service at too many other merchants, none that I can think of in North America.
Cups good quality and well packaged
mug quality was fine (photo on mug looked much lighter than the actual photo) but it still made a nice gift (bone china mug was of a good quality) - however the 50p gift box I ordered was not received
This is my fourth order with Muglamania and every time they have exceeded my expectations. Fast to reply to e-mail enquiries, accurate in everything they do, great products and very fast delivery. They make everything easy and are a fantastic company.
Excellent service, cannot be faulted.
We uploaded a design to the website and then realised we could do a better design so called Muglamania and spoke to a really friendly guy who said that was fine and sorted it out for us. The delivery time was good and teh quality of the product is very good. I will use Muglamania again
Really pleased with the quality and printing of the mugs. Creating was a simple process, from creation to delivery took less than 7 days.
Saved considerable amount, by not buying from a photo processing lab...
Gets my vote anytime.
The end result (photo Mug) was just what I wanted.
There were a number of surprises ( All Good! )
1) The user interface(UI) of designing your image
2) The UI design features - Image build up is similar to Powerpoint
3) The company to Client (me) communication - Excellent
4) What that communication contained - A complete breakdown of design elements. Invoice etc. etc.
This Company has gone all out to impress! And that they do with every aspect of the entire process, in my view way above any expectations you may have - Very Very professional!
well done all at Muglamainia.
Clive, in Newbury, Berkshire.
Very happy and impressed customer, Will use again and strongly recommend to others.
I ordered 21 mugs for an end of term present for my class, with a picture of them on each. The ordering was easy, and they were delivered in perfect condition a week later. I would highly recommend ordering from them again.
It was extremely easy to use the website when designing my mug and when it arrived (within promised timescale), the quality of the mug itself and the printing was first-class. A fantastic product at a fantastic price. I would recommend this company to everyone!
i was notified after a few days that my order was out of stock and after a couple of e-mails a replacement was posted immediately at no extra charge - the service was superb and they really did everything they could to get the mug to me in time. would definitely recommend.
I initially ordered 4 mugs, they were even better than I expected. The quality was second to none and they were received almost immediately too. Within a week I ordered 6 more for friends. When I need anything like this I will go directly to Muglamania, there's no point shopping around, I don't think I will find any better. Many thanks for a top service.
To reply as a company, please log in to your business account.