Having bought this same policy last year and being happy with its details I rebooked a new policy this year with them. I did check around other companies but no one else offered me the same coverage for this price. I did ring to find out dome details and this is the reason I haven't given 5 stars. The person I spoke to although quite nice was difficult to understand. Her accent was quite strong and it makes me not want to ring again. But all told I'm happy with my familys policy.
Always efficient. The automatic renewal is so handy. When my laser card on the automatic renewal did not work they informed me immediately and it was so easy to renew with my new card. We had a claim three years ago and the claim was processed quickly and easily and the money returned to us in a speedy fashion. I always recommend multitrip to friends since then. Also, my baby was added for free.
Quick easy to use and when I compared with other companies multitrip was the cheapest. Also what I noticed from looking around is that some companies offer you 6 days cover for a set amount and the next up is 10 days for a set amount so if your going away for 7 days you had to get 10 days cover. Multitrip let me pick my dates and gave me 8 days cover for a 7 day holiday and I'm guessing this is for incase you are delayed or anything your still covered but it's a nice added extra. Would definitely recommend multitrip and will use it again myself.
My renewal was automatic and efficient - but on the other hand, I couldn't tell where the money was coming from: was it from my current account or credit card. I had to ring to find out. My phone number you had for me was wrong, but I can't change it online. So I had to ring to find out that you can't change it online.
Although I fortunately haven't had to deal with the claims department during the four years that I have held a Multitrip policy, their service, reply to out of the ordinary queries has been prompt and helpful. Annual renewal is simple and rates for over 60s is vey competitive. The only disadvantage is that you can't upgrade to include USA and Canada during the period of a world wide policy unless you take out an additional full insurance for the world including those countries for the period that you are away.