Its nice to see that there are still companies out there who care about their customers, rather than taking your money and filling their own pockets without a second thought for the service which they provide.
Considering how small my complaint was (item delivered to billing address rather than shipping address - simple error) I was pleasently surprised when I had a call from the director to personally appologies for the hiccup!
I have now got the product which I am also very happy with and I have already recommended the company to anyone who will listen ;)
Thank you Muscleforce Supplements!
From, A Happy Customer!
I've never taken supplements before so I called into the shop in birstall the guys were really helpful and put me in the right direction also allowing me to taste test so I didn't waste my money on something I couldn't drink I'll be going back again .
The cheapest I could find online and with a quick cheap delivery. I don't like to pay too much for supplements and I'll be returning to muscleforce. My only problem is the delivery company. I was supposed to receive my goods the next day but since they don't offer a time slot for delivery and I can't wait all day because of work I'm now gonna have to pick things up at the depot now, after a week of waiting. Change the delivery company and I'll give you guys 6 stars.
Muscle Force are great, their "m-force" range is unbeatable on price taking into account servings per tub and the nutritional breakdown. They have great staff and are always very friendly and helpful if you need advice, It’s by far the best place to go for your supplements and unbiased advice.
UPDATED REVIEW 11th June:
When the MD Simon read my review (below) he got straight in touch and was very apologetic, it looks like my emails to them had gone awol so hopefully they've sorted that out. He had the missing parcel resent and contacted the courier to make sure a calling card was left this time, which it was today, so off I'm to collect my parcel tomorrow...
ORIGINAL REVIEW 5th June:
Item not delivered, seller ignored request to help trace parcel and request for refund.
Their courier apparently tried to deliver when I was out but did not leave calling card and will not answer phone or emails so I can not trace parcel. I emailed seller asking for help but still no response 1 week later. Request for refund ignored for 2 days so far, still not a single response from either seller or courier which is hopeless. Will I get my money back...?
No complaints at all. far from it.
quick response from company, product arrived on time, free cup, eager to ensure customer satisfaction.
Amazing products available at lovely prices, plus quick delivery
I've looked all over the net searching for decent prices, others simply add on delivery at the end and try to do you over. The honesty and straight up attitude from these guys is what I value
Cheapest on the net and faultless service, excellent
customer care is second to none, the speed of delivery is excellent and the muscle force products are top quality, some of the best on the market. The clothing I have recieved looks good and feels good on. I really can not fault anything concerning muscle force, I would not go any where else.
This was my first time using Muscle Force Supplements as my regular store was out of stock on Sci-Mx Lean Grow MRF 5kg. Not only was I pleased to find that Muscle Force had this product in stock, but that it was even cheaper than the site I normally use (which I've always considered to be the cheapest)! Furthermore, next day delivery was only £2.95! I ordered in the evening on Monday, it was dispatched first thing in the morning on Tuesday and arrived promptly on Wednesday.
Overall an enjoyable and hassle free experience; I will definitely be using Muscle Force Supplements as my go to supplement store in the future!
Wow have to give it to these guys... They are doing a great job and are Definitely selling their products at competitive prices, iv purchased many items from them and have never been disappointed.. Always helpful and have even been given personal tips by simon who's a great guy. Keep up the hard work guys. 👍
After an issue with delivery (through the fault of ther courier and not the company) muscle force refunded my charge and sent me an apology pack of protein samples and bars. On top of this they have offered 5% discount on my next purchase. Big thumbs up to the customer service department
Ordered some optimum nutrition serious mass from them, it was a really cheap price (cheaper than anywhere on the internet including ebay) for a high quality product and was delivered fairly quickly. Would definitely recommend, great business.
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