Delivery was speedy but unfortunately I had badly damaged goods and when I tried emailing them on there offered email address it said there was no such email address so I was out of pocket stuck with damaged goods.
I have only purchased one product so far from this company and that is the ''Optimum Nutrition Serious Mass 5.4kg 12lb'' this is now my second purchase and i will continue to purchase from Muscle Force Suplements as it is number 1 supplier for this product and many more!
I ordered a tub of G-Force Extreme through Ebay but when it arrived the tub was damaged in transit and some of the contents had spilled into the courier bag.
I explained the situation through the Ebay message centre and sent a picture to their sales team. Very quickly received a reply informing me a replacement had been sent with an accompanying goody bag and a 10% discount on my next purchase.
If Carlsberg made customer service departments.....
Muscle Force Supplements has just gained a long term customer.
Frequent customer now due to amazing prices on the products i use and a truly amazing customer service. The Company went out of there way to ensure i was a happy customer and offered above sufficient service when the flavor i ordered was out of stock.. Recomend to anyone who asks me for info on products and prices etc..
I've bought similar weight gain tubs before and decided to look into what was available more this time around. With a bit of research on some comparison sites, their product looked well priced and well regarded. It helped being endorsed by one of my favourite boxers Calzaghe too lol.
Anyhow, order placed via ebay for the strawberry. Had a phone within an hour I think it was to say it was actually the strawberry that was sold out not the vanilla per ebay. Got an apology, but I wanted and preferred the vanilla anyway.
Appreciated them contacting and checking with me rather than just assuming like many companies would. Friendly service and an offer for a 10% discount next time. Product delivered quickly, tastes good, and so good so far. It's also the reason I'd make the effort to do this review. I'd happily use products displaying their name.
Ordered my protein powder on a Friday morning and was here by the next Tuesday. Very well packaged and product sold at below average price. Would definitely recommend these guys and will purchase from them again!
There was a mistake with an order I made, when I called and explained the manager Simon James was incredibly helpful and apologetic about the mistake. He has offered me 10% off my next purchase and a free goody bag from the store. As said, they really take care of each customer.
I recieved the wrong order originally an sent an email to muscle force who in turn resolved the issue in a matter of hours. I was really pleased with the way the situation was resolved. I will definitely use the service again.
After ordering from muscle force I am still yet to receive my product. I have infact received this request to review muscleforce before I have had the chance to receive it. They use a company called yodel. Yodel promise on their website that they will deliver to private residence between 9-9 but infact muscleforce, the cheapskates that they are only place u on a 9-6 delivery option. This means that if you work weekdays you prob won't rceive your item. After speaking with yodel 3 times in 3 days about when to deliver my product, I have been promised that it will be delivered tomorrow howver with no guarunteed time and perhaps no warning call to say its on its way. Sounds like ill probably be delayed anothe week on my new routine. Thanks musclforce and thanks yodel
I saw muscle force supplements on the Web while browsing for protein shakes. I compared the prices too other outlets and muscle force wss much cheaper. .
I've been using a variety of products from them over the past year or so, and found it too be excellent service. The delivery is fastest and reliable.
Recently I had a problem with my order, too which they emailed me and answered my questions when I rang them, and also offered a. Discount on a future purchase.
I have been very pleased with muscle force supplements and will continue to use them and recommend too others.
ordered, paid, was kept informed of location of goods, what more could you want?
Nothing more to add other than they are bookmarked and I will continue to use until something goes wrong. Don't think it will though.
Oh and they seem to be a bit cheaper than everywhere else :o)
I ordererd product. A gew days layer well before tje delivery time expected i recieved a very appologetic call stating that the flavour i ordered was oit of stock and would a replacement flavour be ok. The product arrived next day nice and prompt. Other companoes i jave used would have just left me hanging pending original order. A lot can be learned from the customer service at muscleforce. Well done and thankyou will definately use again.
My product arrived quickly with emails stating the delivery status throughout the whole order process. I even got an email to say it had been delivered and sure enough it was there in the entrance.
I would reccomend to somebody else.
I placed my first order with this company, price was cheapest from all the other suppliers i checked online.
Item was dispatched quickly, but the courier messed up the delivery and sent it to the other side of country. I made one call to Muscleforce and they dispatched the item again with a different courier and was received the next day.
Great Service, will be ordering again.
I have bought from Simon for nearly a year, my only regret was not going to him sooner! He is honest and knowledgeable as I was a novice at the training game when I first got in touch. The products are packaged well, delivery is spot on and next day with Simon means Next Day!
Wouldn't go anywhere else and would recommend and the the drop of a hat!
Thanks a lot.
The protein I purchased was significantly cheaper than anywhere else I could find online or in stores. The delivery period was very short and problem-free. Will definitely be using Muscleforce Supplements again
as the title says. the delivery company Yodel is useless however. i have used muscleforce before and the delivery was great. problems with my delivery - which was not muscleforce's fault, i range muscleforce to liaise about re-delivery as Yodel did not leave an attempted delivery card. Muscleforce were a great help.
I looked around most of the large supplement websites before stumbling upon MFS and found that the majority, while offering the same selection of products, were more expensive across the board. Got a great deal on protein as well as next day delivery, which was ideal as my barrel had already run out!
Thanks guys, I'll be back next cycle!
To reply as a company, please log in to your business account.