musicMagpie reviews

musicMagpie reviews

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Review by confirmed purchaser

Such an easy, quick and painfree way to recycle your CDs and earn cash at the same time!

I was recommended to use music magpie by a relative as they had been using the service and had sent off hundreds of CDs, they couldn't speak highly enough about it.
I went home and collated all the CDs i wanted to submit and because using the app with the barcode scanner is so easy it took me about half an hour to input about 100 CDs. I was pleasantly surprised with the value I got for some music; up to £5.00 for compilation discs that I would never have expected.

The process of uploading the information, through to confirming the order and arranging the collection of the parcel was so easy and well explained, I was just annoyed I didn't have more to submit!

The collection process and following payment process was smooth and the price i was quoted was the price I got paid. It was so worthwhile and really nice to know that I wasn't just chucking my CDs away, and adding to landfill but they can be recycled again.

I would certainly use music magpie again, and recommend it to others.

Lucy
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Review by confirmed purchaser

Don't expect a quick payment

All started off well, we were moving house so decided to clear some old DVD's and CD's. Its kind of heartbraking because you get next to nothing for them but, better than just throwing them away I guess.
So all scanned in, boxed up, and the courier collected them.
It took around a week for the 'next day courier' organised by Music Magpie to deliver the goods to their warehouse, then, when finally delivered, they go through QA...fair enough...another week or so...then yippee..the order is processed, all i need to do now is verify the bank for them to make payment...done! another 2 weeks until payment arrives though and later than they told me it would arrive...so all in all around 5-6 weeks from collection to payment for the goods. I suspect, being pesimistic, this long delay gives Music Magpie the chance to move them on, at an increased price, before they have to pay for the goods. Not a bad business model but I think it should be made clearer to the consumer that it takes so long for the process.
musicMagpie

Reply from musicMagpie

Hi Gareth - we sent your payment out 16 working days after you sent the items off to us. This is within the timescales indicated on our site. Regards, mM CS

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This review has been reported to customer service by the company for missing proof of purchase.

Customer service is in the process of investigating this review.

Following this investigation, it will either be deleted or returned to Trustpilot.

See our review guidelines here.

This review has been reported to customer service by the company for missing proof of purchase.

Customer service is in the process of investigating this review.

Following this investigation, it will either be deleted or returned to Trustpilot.

See our review guidelines here.

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Review by confirmed purchaser

best place to get shut of unwanted dvds

I found this site called music magpie
its great place to sell unwanted dvds and they buy lots of things and you get cash for your unwanted stuff its great
also you get follow up emails to let you know the process of your order you get to choose how you want paying
so get all your unwanted stuff and sell it to music magpie
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Review by confirmed purchaser

First Experience Good

I have now used musicMagpie on three separate occasions and found their service good albeit slow from despatching the items to payment arriving in my bank, I understand that there is an important checking procedure therefore I am happy to continue using the service.
musicMagpie

Reply from musicMagpie

Hi Diane - thanks for the review! Kind regards, mM CS
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Review by confirmed purchaser

Rubbish-late and less than promised

I was advised I was going to get more than I received into my account. I was told that I would also receive my payment within 7-10 working days and it took a month! My advice, use another company! Riddiculous!
musicMagpie

Reply from musicMagpie

Hi Nicola - we sent your payment out 17 working days after you sent the items off to us. This is within the timescales indicated on our site. Regards, mM CS
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Review by confirmed purchaser

Easy, Efficient, Great way to make money from things you no longer need!

Needed to sell some items in our chairty shop that we had been holding for some time. A volunteer typed in the barcodes and printed out the sheet to package the items up , posted them off and then we got paid - Simple!
musicMagpie

Reply from musicMagpie

Hi Amanda - thanks for the review! Kind regards, mM CS
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Review by confirmed purchaser

Handy service, but slow paced and not too lucrative

its good that you can scan barcodes as this works well and speeds up the process, you dont have to do the whole set of things to sell as you can save your order. Once everything is sent off (this part seemed easy and a smooth process - they collect from your house if its a big order) it slows doen and the payment takes a while. I think overall it is a good sevice for getting extra cash for unwanted items, but not the most lucrative way of selling your stuff as they do not pay much for individual items

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Review by confirmed purchaser

MusicMagpie offers an inefficient and slow service which I shall not use again nor recommend to my family and friends

I placed an order on 9th March to sell some CD's.. I am still waiting for the money to be transferred to my bank account a month later. The amount offered to me as I placed the order was £3.10. This has been cut to £2.80. Pathetic!
musicMagpie

Reply from musicMagpie

Hi Terry - unfortunately one item failed our quality inspection as it was a counterfeit item. Kind regards, mM CS
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Review by confirmed purchaser

Easy to use. Reasonably quick service.

App crashed a few times but I was scanning A LOT of stuff. Scanned barcode and was given a price straight away. Money took a bit longer than other services I have used, but not too long. Very easy to use service with helpful customer services too.
musicMagpie

Reply from musicMagpie

Hi James - thanks for the review! Kind regards, mM CS
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Review by confirmed purchaser

SLOW!!!!!!!!!

So far they have done everything they said they would ... just exceptionally slowly!

Took their courier 8 days to deliver my box.

Took them a further 7 days to process my box (about 30 DVDs and games)

Took them a further day to request confirmation of details I had already provided.

Took another 2 days to 'send' the payment.

9 days later and I still haven't received their payment.

So long as they pay up eventually, which I'm sure they will, I have no particular problem with the delay - I'm not desperate for the money. I just wish the website had stated that you shouldn't expect to have any money until at least a month after the box has been collected. I was under the impression that the process would be a lot quicker - they should have managed my expectations better!
musicMagpie

Reply from musicMagpie

Hi William - we're sorry to hear of this. We're looking into the issue now for you and it should be sorted soon. Apologies once again, mM CS
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Review by confirmed purchaser

The contents of my cupboards, drawers into packag-ing. Scan, send and wait for ker-ching!

Great service, really easy and fun to use! The app is well designed and easy to use, makes a really satisfying 'buzz' when your smartphone has successfully scanned the barcodes of the CD or DVD.

Kept really well informed during the whole process, emails at every stage and the support team were happy to help when I was unable to find some of the paperwork required.

Definitely would recommend to anyone interested in making a bit of cash while clearing out!
musicMagpie

Reply from musicMagpie

Hi Joe - thanks for the review! Kind regards, mM CS
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Review by confirmed purchaser

Not too Bad

MM provide a service that generally helps people de-clutter. You don't get too much for your stuff and to be honest if they did offer you a decent price for one particular thing then it might be an idea to try ebay as it's probably worth more!!
As long as you are prepared to accept the average prices and a bit of a wait until you get your cash then MM will suit you.
The process for valuing , packaging and posting your items is very straight forward and I don't think it could really be easier.
musicMagpie

Reply from musicMagpie

Hi Kevin - thanks for the review! Kind regards, mM CS
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Review by confirmed purchaser

I have not received my payment for the DVDs

MusicMagpie have not replied to my e-mail regarding non-payment of
the £9.31 for the DVDs I sold to them
musicMagpie

Reply from musicMagpie

Hi Tina - we're sorry to hear of this. We're looking into the issue now for you and it should be sorted soon. Apologies once again, mM CS
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Review by confirmed purchaser

Excellent Service!!

I use Magpie because it is so simple to sell your stuff. Just enter the barcode and they will tell you straight away if they want to buy it or not. Even their refusals are funny remarks. I would recommend anyone to use this website.
musicMagpie

Reply from musicMagpie

Hi Tina - thanks for the review! Kind regards, mM CS
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More Than Happy With Music Magpie

Service was good and went smoothly with money paid straight into my bank account,would use again.
musicMagpie

Reply from musicMagpie

Hi Mark - thanks for the review! Kind regards, mM CS
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Review by confirmed purchaser

Quick and Easy MusicMagpie

I had a really easy experience with music magpie. I used the scanner on my phone to add the items to the list and the pick up of my CDs were at a time which suited me! Amazing service! Thank you
musicMagpie

Reply from musicMagpie

Hi Robyn - thanks for the review! Kind regards, mM CS

musicMagpie Details

About musicMagpie

At musicMagpie.co.uk we’ve made it FREE & EASY for you to get CASH for your stuff. Millions of people use us every year and we see it as our job to help our customers sell their unwanted items quickly and easily, make a little extra money and some space in their homes. You can sell your CDs, DVDs, Games, Tech, Electronics & Clothes all in ONE BOX, send it to us for FREE and we send you ONE PAYMENT. Simple isn’t it… well that’s what ONE BOX is all about – making selling easy!

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Contact information

We live here: United Kingdom

Category

musicMagpie is ranked 4 out of 6 in the category Computer Recycling

musicMagpie is ranked 208 out of 246 in the category

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