I orded my Moog Minitaur from these guys Monday via ebay, i asked for a little discount and got a discound, AND it was with me Tuesday midday...
I cannot recommend Music matters enough...
Thank you for a first class service, i will definatly buy from you again.
I had no idea what hardware was required for doing voice overs, until I spoke with Lee at Music Matter.
He was informative, helpful and above all interested in my project of becoming a voice over talent -despite my age!!
Well done, and the equipment you recommended works perfectly and the mic you selected was totally suitable to the depth of my voice.
I am delighted with their efficiency and response to my initial enquiry, and would not hesitate to recommend them to anyone else -and all this said without knowing if I get a free holiday!!!
I hadn't used Music Matter previously and was attracted to them by the promised product availability & delivery, and also the feedback from other customers.
The product (a synth) was not in stock anywhere in UK except at Music Matter, they delivered next day as they said they would, and the order confirmation / progress communications were great.
Altogether, simply first rate.
Thank you !
I ordered some software from Music Matter and it was delivered promptly. However, when I opened it, it appeared to have been tampered with - the box seals were broken. I immediately emailed musicmatter.co.uk and since it was just on 05:00 I didn't expect a reply until the following day.
About 06:00 I got a phone call from them and all was resolved in a moment. Not only was the response time amazing but the desire of the company to resolve the issue and help in any way possible shone through everything they said. In addition, the conversation was more like talking to a buddy than some faceless drone from a large company call centre.
I would recommend them any day.
Bought 2 separate lights, actually wanted 2 of each but their online stock was only showing 1 of each. Put 1 of each in basket and called to discuss additional items and although they were unable to help with my request for the further 2 items they answered the telephone very quickly, tried their very best to help and processed the order very quickly. Would definitely recommend to a friend.
I placed my order over the phone during a weekday afternoon, and the item was delivered by courier the next day.
The next time I'm in the market for music software I shall check Music Matter for sure.
Great response, professional and friendly communication, potential problems sorted before they'd even happened! Can't rate them highly enough.
Great company, vvery helpful, would recommend
I ordered an item and it was delivered next day but unfortunately I could not get it to work with windows 8. Music Matter dealt with my enquiry in a very nice manner, initially trying to sort out the driver issues then giving a full refund. Excellent service all round!
Great communication, got the item for less the anywhere else.
just great service. Music Matter I will use in future becouse MUSIC MATTER :)
I've bought several products now including Traktor Kontrol S2 and a pair of top end headphones and both were superbly priced and sent fast. I saved £40 on the new s2 and was almost too good to be true! I've bought a fair bit off music matter and will keep going back for more :)
No complaints about the condition of the item but it was sold as ex-demo having apparently been taken out of the box just once. Not totally convinced about this as there was a completed returns document inside the box from a customer who didn't want it! And now I see there is an identical 'ex-demo used only once' item on their website! Like I say, I'm not complaining because it was in perfectly acceptable condition, but I do like to know the real history of things I buy on line and this somehow doesn't totally ring true. I also think that a returned item should attract more discount than an ex-demo item. As for despatch time, packing, etc etc, all absolutely fine.
Order a 'mike' for my grandsons birthday by phone it was my first order so should gave delivered to my address because I needed it within a couple of days the guy on the phone was brilliant and let me have it to be delivered to my daughters address so my grandson received it for his 12th birthday. Thank you so much.
Had what I wanted in stock at the right price and delivered in good time. No complaints. Would use again.
Even after a slight error on my part, MM were straight on the phone to check if had ordered correctly, then followed up by email. I was very impressed with the service offered. The website was clean and easy to navigate and the order process was uncomplicated.
I've used Music Matter three times now and each time the transactions have been perfect. The range of products is amazing, and I've never been able to find cheaper prices on the items I've bought.
I've also received excellent advice and support when thinking about the products I want to buy.
I'll be using them many times in the future, and would highly recommend them to anyone else.
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