Nice communication with the sales team, they guaranteed me the best price on the net.
Fast delivery and products as you would expect.
Only negative thing is that they must ship to the billing address which might be inconvenient.
I ordered an Alesis IO Dock that was advertised as ex-dem in good condition with parts missing. As the price of £70 was about what the Dock goes for on eBay, it was a no brainer as this one had a 12 month guarantee. When it arrived, I was amazed at the condition and it was fully boxed. The carriage was only £5 for next day delivery, and it was next day. We all know it can be a little hit or miss when buying online, but everything about his transaction was perfect. I would without hesitation recommend Music Matter to anyone wanting to buy music/audio kit online. They will be the first dealer I will go to for future purchases.
I asked a product related question via Ebay in the evening and received a reply promptly the next morning. I rang the shop to get further clarification and found Richard to be helpful and knowledgeable. He didn't make me feel like I'm wasting his time which is what I am used to getting from some of the leading music shops I've been buying from in the past 10 years. I was happy to buy from him for that reason, and he sent my order that day for free. I received everything the following afternoon and was grateful to be able to start working with the new equipment immediately, as I had an urgent task to complete.
Really impressed with the quality of item bought which was a USB microphone plus software. I did not expect such an amazing piece of equipment which has turned my humble laptop into a recording studio
I bought a pair of headphones through Music Matter and they were £10 cheaper than anywhere else (including Amazon). I also had to change my delivery address after I had made the order and the chap on the phone was very helpful and made sure the FedEx label was amended by hand. Delivery was quick and - best of all - free! Many thanks, will use again.
Great level of service received from Music Matter, would recommend and definitely use them again without hesitation.
I had no problems with my order as such. I did however have an issue with the lack of communication regarding a Roland delivery! Once I had emailed for the third time to find out what was happening, they were great! Couldn't have done more. I would definitely use their company again! Nice one!
I've only shopped at Music Matter twice and both times they have given me some superb advice, good prices and fast turn around on order to delivery. I would definitely go straight to them the next time I'm after any equipment and would recommend them to anyone. Great service!
It's the second time I have bought products from Musicmatter, and on both occasions I can honestly say the customer service has been second to none. There are loads of people selling music gear on the net, but few, if any make it a better experience than Musicmatter!
I ordered a fostex studio from their ebay store on a friday afternoon and it arrived in perfect condition on monday morning!! Unbelievable!! Highly recommended.
Needed a new and Mixing desk for my recording studio so had a conversation with Richard regarding what i wanted. he gave me plenty of good advice and provided me with exactly what i needed. Paid for the item and it was with me next morning. No fuss, no hard sell, perfect. Will definitely buy from them again.
I emailed about Amazon having free delivery where they required a fiver. No, sorry. But I ordered from them anyway because of the amazing customer service. When I made an enquiry about a mike for my camcorder they were on my phone in minutes!
Quite simply, Music Matter is the best online shopping experience. From the moment you land on their website, to the excellent delivery service and after sales follow up, it's a smooth and satisfying experience. We highly recommend Music Matter and will continue to source all our pro audio equipment exclusively from this 1st class online store. Well done Music Matter. Don't change anything. It's perfect!
excellent customer service/assistance, speedy delivery and easy to order. Strongly recommend and will be using again!
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