mychoice.co.uk reviews

mychoice.co.uk reviews

Excellent
9.1
from 0 - 10
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About

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Review by confirmed purchaser

Excellent service

Order was delivered very fast
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Review by confirmed purchaser

Good service and delivery on time

I really appreciate your service. The negative point was not from your side but from the delivery man. I was told that the delivery man will take back the packging with them but they left it with me.
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Review by confirmed purchaser

satisfied customer

Good service, quick delivery
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Review by confirmed purchaser

Great Price. Great Service.

I ordered a fridge and freezer from this company which I had never used before...so was a little bit apprehensive. I wanted to change my order after i had alreafy paid to select a bigger model and phoned this through. The sales team were really helpful and even waived the extra cost of the bigger fridge! Would definitely order from them again ... ☺
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Review by confirmed purchaser

No problems at all

Item arrived as promised, in good condition
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Review by confirmed purchaser

Good service and accurate informationprovided - reccomended. Needed a venting extractor and this was

We were impressed by the ability to contact and the information provided. A great service and all stages of the buying were good and well communicated. Also the delivery commitment, needed due to the booking of a fitter was accurate it arrived on time.

An impressive service and recommend
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Review by confirmed purchaser

Excellent service and keenest Price

what more can I say?
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Review by confirmed purchaser

Excellent prices

Really good range of products with very competitive pricing. Delivered was delayed but they told me and kept me advised. Recommended
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Review by confirmed purchaser

Not very good

I made an order on 30/03/2014 and was told that goods will be delivered in 5-7 days but till today after 17 days I have not received my order.
mychoice.co.uk

Reply from mychoice.co.uk

Dear Kant Bansal

Thank you for your correspondence.

We regularly monitor our performance and strive to ensure that any issues are investigated, followed up and improvements made.

Having looked into your order we can confirm that the order was placed on the 30th March 2014 at 16.39 and an automated email confirmation was sent to you regarding your order.

On 31st March 2014 at 17.39 we contacted you by email to advise that your delivery would take place on the 4th April 2014 by courier.

We heard nothing from you assuming you would have contacted us had you not received the item as scheduled.

We heard from you by telephone on Tuesday 15th April at 15.46 asking the whereabouts of the small appliance.

We were quite surprised that you had not contacted us sooner and we expressed our concerns to you about that.

Upon investigating the matter, it appeared that the unit was lost in the couriers systems which fortunately is a rare occurrence but does happen.

We immediately advised you of a replacement unit being dispatched the next day which we can confirm has been done.

Whilst we fully appreciate your disappointment at not receiving the parcel as planned, we can only be expected to act and take action when we are notified.

We hope that you will receive the parcel now as re-scheduled and enjoy the use of your new appliance.

Assuring you of our best attention at all times

mychoice Customer Care Team
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Review by confirmed purchaser

They are very good.

I ordered something and it came.
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Review by confirmed purchaser

Helpful, reliable, speedy service.

Google put me in touch with My Choice where I easily found the make and model of micro wave for my built in system. Ordering and payment were straight forward and delivery fast and reliable. Thank you My Choice.
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Review by confirmed purchaser

good experience

All good, apart from the payment options which I found confusing though. The team had to give us a call after the online order to take a card payment.
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Review by confirmed purchaser

Excellent

This was the first time I had bought a large item off of the internet i.e. a Samsung fridge freezer, the price was good, very easy to order with a quick delivery.
found the whole process very straight forward.
Would definitely use My Choice again.
Mr S Wheeler
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Review by confirmed purchaser

Very good price but delivery arrangements not great.

Item was £100 cheaper than currys but I had to arrange delivery to my parents address to avoid a £35 charge even tho my address was only 2 miles more!
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Review by confirmed purchaser

Speedy,professional service.

Good value for money.
First class service.
Good communication
Fully recommend
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Review by confirmed purchaser

An officiant way to shop proffesionaly undertaken leaving a satisfied customer

I found trust pilot on the web and found lit easy to navigate found the item I wanted was able to pay with paypal later I was contact regarding delivery which was carried out on the date stated totally happy with the item purchased and would happily use the site again
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Review by confirmed purchaser

Brilliant Service

Ordered new induction hob, staff were very professional and accommodating. Very quick delivery and pleasant delivery driver. Would definitely recommend to my friends and family.
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Review by confirmed purchaser

great service.great value

oredered and delivered within a couple of days,very good saving.
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Review by confirmed purchaser

good

does what it says on the tin. no complaints.
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Review by confirmed purchaser

Top company ,top product

Excellent product and company to deal with.
Tiles excellent quality and price .
Delivery was within 48 hours and free .
Would buy of them again

mychoice.co.uk Details

Vast Range

Our vast product offering means that thousands of appliances and accessories are available from stock at any one time. We stock everything from washing machines and tumble dryers, to range cookers and American fridge freezers, including an extensive range of built-in and small domestic appliances, with many items within our range available on express delivery service.

100% Secure

mychoice are committed to ensuring your shopping experience is totally secure and hassle free. We use the latest advances in the field of on-line security to keep your shopping experience 100% secure. The EV green bar technology shows the highest level of protection is incorporated when entering your card details and the 3D secure facility from Visa and MasterCard underpins this robust platform.

Free delivery & Unpack

Orders are delivered directly to you absolutely free! Our two-man crew ensure that extra care is taken throughout the delivery process. Your time is important to us which is why we confirm the date of delivery by telephone. A further text message is sent the night before and our crew call on the day to confirm their time of arrival.

View our Video

View our company video to find out more information about mychoice http://www.mychoice.co.uk/about-us/

About this company

mychoice is one of the UK’s leading electrical retailer. With an extensive product range and service second to none, mychoice makes on-line shopping totally secure, easy and hassle free, using the latest design, security and navigational technologies bringing you as close as possible to the perfect online shopping experience.

Visit mychoice.co.uk

Contact information

Call us on: 0800 197 5391
We live here: 41 The Marlowes
HP1 1LD Hemel Hempstead
United Kingdom

Category

mychoice.co.uk is ranked 22 out of 49 in the category Domestic Appliances

mychoice.co.uk is ranked 47 out of 108 in the category Electrical goods

mychoice.co.uk is ranked 322 out of 1035 in the category Home & Garden

mychoice.co.uk is ranked 37 out of 97 in the category

100% Satisfaction Guaranteed

mychoice hopes that you will be delighted with your products. If for any reason you are not completely satisfied with your purchase you can cancel and return your order up to seven working days from the day of delivery. No fuss or quibble, you don’t even need to say why you’ve changed your mind. All that is required is details of the cancellation in a durable format via the mychoice ‘customer contact form’ www.mychoice.co.uk/contacts or by E-mail enquiries@mychoice.co.uk

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