Myhermes reviewed by

Fordingbridge, GB

17 Reviews

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Hermes "AVOID" AVOID "AVOID" Hermes

Used this company many times without to much bother. i got lulled into a false sense of security.

Now they have lost my parcel and I am out of pocket, lost a good customer got bad feedback spent 6 days so far trying to sort out. Customer services is a complete wind up.

If you think Hermes is bad try booking through Parcel2go. Now that is the biggest wind up I have ever had.

One bad experience with either of these companies will fill you with enough hatred to last a lifetime.

Don't think "it will not happen to me" because it will. Then you also will experience the nightmare and no what I mean.

I wish I had paid the extra and gone elsewhere.

Don't get caught out.

YOU HAVE BEEN WARNED.

As an update I have now been contacted by Jenny Bowles by phone at Parcel2go and given a full refund. She was very apologetic and I am going to use Parcel2go again but definitely not Hermes.

For any future problems that are not resolved with Live chat I would recommend mailing direct to j.bowles@parcel2go.com in customer services, or speaking to her by phoning 0871 3308066 this may cost 10p per minute.
    Comment (?)