compensation?? Customer Signature??? Don't make me laugh
found useful by 1 person
I have used my hermes for my ebay selling as they are much cheaper than Royal mail - however they have become increasingly unreliable. I have had parcels sent to the wrong depot so they take twice as long to deliver, I've lost count of the number of smashed items - and because of their ever growing lsit of items they don't cover for compensation - find myself out of pocket. I've had instances where they claim to ahve obtained a customer signature only to later discover the item was left elsewhere but no card left for my customer to let them know. I ship well over two hundred parcels a month & my hermes will now be losing my business as I can't afford to use them anymore They are USELESS!!!!!!!!!!!!!!!