Would advise that NOBODY use this company.
It appears as though their depot staff deliberately damage items, and the Company are fully aware of these issues, but cannot be bothered to address them.
Don't even TRY to get your money back, as even items which you pay extra compensation for will "not be covered".
Terrible customer service, and just look at all of these negative reviews; we can't all be wrong, surely?!
Awful beyond description.