2 Parcels out of 3 smashed, I can not believe the state of packages when they get to my customers.
found useful by 1 person
Our local delivery lady near Callington in Cornwall is excellent, but she can not explain the 66% breakages my product has received so far with Myhermes. I see from the reviews here that they are all very recent. My customer, also in Cornwall said he had not received such a well packed parcel and yet one of them 2 jars of chutney were not just broken, but smashed into small fragments. The cube shaped box was virtually round, as though it had been used as a football. Nown to talk to someone it is a premium rate phone call at 10p/minute. Why should I pay to tell these idiots how to do their job. I have just started an online business, this company could wreckm a startup overnight. I will NEVER use them again. Strange with all this criticism, that they do not make any attempt to respond to the complaints. Try looking at Customer Reviews on their website, the page doesn't exist. We all know why.