Myhermes reviewed by

London, GB

8 Reviews

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

a bunch of lying incompitents

I ordered a set of towels costing £60 from a well known High street store on September 6th, as I have ordered from this store before many times I was not too worried that anything would go wrong, yesterday it dawned on me that my order had not yet arrived so I went straight on to the stores site to check my order status and there in black & white it said 9/9/2013 time 17.13 customer signature!, well that is not at all possible as I was not even at home at that time as I would have been in work, I have called the store only to be told that I will have to wait 72 HOURS giving Hermes time to respond or to see if they can find my parcel! unbelievable find my parcel according to Hermes "the Customer" has signed for it, either way they are liars as no body was in when they claimed it was signed for & if they left it with a neighbour where is my card to say where my goods are, absolutely dreadful service! and I am now for the moment £60 out of pocket!
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