Shocking service. My parcel was showing up as 'Out For Delivery' and then 'Awaiting Courier Receipt'. No attempt at delivery was even made. To make the situation even better the only number I could contact them on was an 0871 line which I had to pay for, only to be told they wont deal with the recipient, only the sender. Tried emailing them, only get an automated response, which says they will get back to me in 2 working days, which they did'nt! The only way I got any response was by tweeting them. Oh and in the end it turns out they have 'lost' the parcel. SHOCKING COMPANY, DO NOT USE!
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