Unreliable, unhelpful, unacceptable service.
Didnt collect on the day i had requested, when they did come i hadnt printed a label off so asked if they could wait 2 mins whilst i did, driver said he couldnt. Called later in the day to rearrange collection but said they couldnt same day and it would have to be tomorrow - next day surprise surprise still waiting for them to pick it up. Customer service unapologetic andgive no reasons for delay and no refund/ incentive offered. Will never use this service again would have rather paid a bit more and sent by royal mail!