Myhermes reviewed by

London, GB

1 Reviews

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Unreliable, unhelpful, unacceptable service.

Didnt collect on the day i had requested, when they did come i hadnt printed a label off so asked if they could wait 2 mins whilst i did, driver said he couldnt. Called later in the day to rearrange collection but said they couldnt same day and it would have to be tomorrow - next day surprise surprise still waiting for them to pick it up. Customer service unapologetic andgive no reasons for delay and no refund/ incentive offered. Will never use this service again would have rather paid a bit more and sent by royal mail!
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