I normally purchase 'Billy No Mates' directly from the CSJ website, but I left it a bit late and needed the herbs to be delivered within the next few days. For some reason it takes CSJ one week to deliver, but their delivery is free. On this occasion I had to pay a delivery charge but the herbs did arrive promptly.
Website easy to use and comprehensive, order delivered on time with not too much unnecessary packaging. When I emailed a question I received the answer within a couple of hours and on my initial order I had to phone the company, phone answered quickly and efficiently and my order taken over the phone. Because of this I ordered several items a week later. Will definitely be ordering again when I need to restock.
I have been highly recommended the Bundle BNM and VX100 by a dog owning friend.
The products arrived in a couple of days no problem but when I opened the package the VX 100 was labelled very informatively but the Billy No Mates tub had no labeling on whatsoever. Maybe a Friday batch.!
The customer service when inquiring at the office number, was very helpful and apologised for the oversight and I was duly told how many scoops to use in my dog's food.
I await to see if the product works having reviewed the chemical programme that I have been using in the past on all my dogs.
Quick delivery which was excellent. However, unfortunately one of the containers of Billy No Mates was broken and some of the contents had spilled out into the box and from the box. Better packaging might be a good idea to prevent this from happening.
I have brought my dog up by training her with treats as, after a bad start in life, she had some behavioural problems. Unfortunately, at the age of 10 she has been diagnosed with diabetes and i was advised by the vet that she can no longer be fed any treats at all. However, after much searching of the internet, i came across 'My Itchy Dog' website and have been able to purchase some treats for diabetic dogs. They are ideal as they are just tiny little biscuits so there is no danger of overfeeding and interfering with her strict diet plan, she loves them and, i can give her one at a time and she is happy with that.
Everything I have purchased has been enjoyed by my fussy dogs, Rosie,Bentley and Sebastian. The Hungry Hector treats are the favourite and because they are made with nice healthy ingredients I enjoy giving them.
Excellent company have already placed another order.
My Jack Russell loves your duck strips and Liver treats! She's doesn't even seem to mind being covered in Ekoneem as it stops her scratching her heat spots almost instantly. It does whiff rather but definately does the job and you get use to the smell.
After emailing myitchydog explaining a few issues our dog was having we were immediately contacted with recommended products. A fast delivery service and the products have improved our dogs problems pretty much straight away. Very pleased with the advice given and products supplied
The Ekoneem certainly eased the itching and the sore spots where Digger had been scratching and gnawing. I'm not sure if the Yumega is helping but I will use it up as all the Omega oils it contains are good for his coat anyway. He was diagnosed with Canine Atopic Dermatitis (mainly allergic to dust and storage mites) two years ago but he really gets worse in the spring when the pollen count rises. I use a damp cloth to wipe him down when he's been for a walk. The hypoallergenic wipes, though cool and refreshing, are very small - how many do people who have big dogs use at a time!?
There was a problem when I ordered on line, in that I was able to buy an item that was not in stock. the following day, they phoned to explain, and the glitch was sorted. Will definitely use the site again, and would have no problem recommending it to my friends and their 4 legged friends and family.
Purchased 'billy no mates' for our 2 dogs, info on site was good (scoop size would make it comprehensive ie 5ml scoop included). Good, easy to use website and good amount of post sale emails. Item arrived v.quickly and well packaged. All in all a v.good experience :)
I hate pumping my pets full of chemicals and I haven't found chemical treatments to work that well and side affects can be bad. I am now trying a more natural method having been very successful to date treating all my pets with natural remedies for other more serious conditions like liver disease and a heart condition. I expect great results. I hope that more natural treatments will become available for many more conditions.
not a problem at all with using the website and paying, the items were sent out straightaway and it turned out the owner lived near me so hand delivered it - a brilliant service who i will certainly use again. also thank you for stocking the antler toys - my puppy is very entertained by them giving me some peace and quiet!
I highly recommend this site. fast delivery and an easy to use website. they have an excellent choice of natural products for people like myself who don't want to use chemicals on my dog and are very reasonably priced. I chose the Billy no mates and verm-x bundle which my dog really enjoys. I have been advising all my friends and family to use the site and to buy the products
I've got a border collie puppy with a sensitive tummy. She's teething and was loving chews but they upset her tummy. Found antler bars and they're brilliant. She can throw them around for fun or sit and chew them with the reassurance she wont get splinters in her gums as she would from wood and no tummy troubles.
Even with postage costs they were cheapest from myitchydog and the delivery was really prompt.
Bought tick removers from My Itchy Dog although i have no dog (nor am i allowed one). Found company by google search and had no prior knowledge of them. Goods were received as and when described on website.
very dissapointed in the time it takes to deliver, ordered on the 5th June, its now 12th and my order is still "in progess". had to go and buy more biscuits.
I would recommend My Itchy Dog to all, very efficient service, the products I have ordered do what they say on the can, econeem after two days is making a difference to my boys flaky skin, but it is rather smelly ( it s working so can put up with the smell). Great company, great products.
I downloaded the free PDF guide and I'm amazed that Itchy Dog are prepared to give this kind of information away. Of course, it means that they might sell more products but nevertheless this stuff is really valuable to me - it means I'm more likely to buy the right thing the first time!
I had a great experience with myitchydog.com. From their excellent range of doggy treats, to the speedy delivery and the wonderful attitude of Kate who was outstanding when I had a problem.
I will definitely be re-ordering from My itchy dog again soon.
Highly recommended if your best friend has any type of special dietary requirements.
My dachshund got pancreatitis and in fear of it recurring he was very limited to the types of treats he could have. I looked everywhere on the internet for things that were interesting for him and would withstand his love of chewing. My Itchy Dog was the only place I could find what I needed.
So a big thanks from me and Sausage!
I have used 'My Itchy Dog' company for about a year now and from day one have always had top service, advise and 100% satisfaction with products. Kate does her research thoroughly and knows her stuff! She is obviously devoted to her business and providing us owners with Itchy dogs a service and products not found any where else. With a dog allergic to meat, can you believe it, i don't know how we managed without her products before! Everything her site provides would also do wonders for 'normal' dogs and prevent or cure numerous ailments so often caused by innocent use of the wrong and harmfully produced products by companies just interested in faking the goodness to make a profit, regardless of the damage caused to your dog's health. Only sorry I haven't taken the opportunity before now to write a review and thank Kate for her wonderful service.
I have ordered a few items and they were a great success with my dog straight away. He was not sure at first about sweet potato chew, but then - having tasted it - finished it in a few seconds and wanted another one. The treats are healthy and contain simple ingrediens..Also, amazingly fast delivery.
To reply as a company, please log in to your business account.