MyPayDay reviews

MyPayDay reviews

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4.6
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Review by confirmed purchaser

NOT WORTH THE FONE CALL

Do not go near them with a barge pole !!!!
mypayday.co.uk

Reply from mypayday.co.uk

Hi Mr Huelin. we're sorry you haven't been happy with our service. We would appreciate if you contacted us so that we could investigate the issue that you've had and hopefully try and provide you a solution. Please contact us at the following email address:customer.support@mypayday.co.uk or give us a call on 0843 5060 175 (Mon-Thu 09:00-17:00, Fri 08:00-16:30).
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Review by confirmed purchaser

Rubbish !

Requested a payday loan and was referred to a lender that requires a guarantor.
This company gives false hope to people that are looking for a short term loan.
mypayday.co.uk

Reply from mypayday.co.uk

Dear PJ, We are sorry that you did not get the result that you were after. You were matched to a guarantor lender based on your personal circumstances. However, if you like us to look into this for you and maybe see if we can find another option for you, give us a call on 0843 5060 175 (Mon-Thu 09:00-17:00, Fri 08:00-16:30)
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Review by confirmed purchaser

still awaiting decision on payday loan application i submitted

long waiting time for outcome on my recent submitted payday loan application. Please help, Thank you.
mypayday.co.uk

Reply from mypayday.co.uk

Dear Mr Pentland, We would like to help you and investigate this. Please can you give us a call on 0843 5060 175 (Mon-Thu 09:00-17:00, Fri 08:00-16:30), and we will look into this for you.
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Review by confirmed purchaser

waste of time

they are like all the other payday loans.say yove been accepted but when you apply its no.ive only got 1 default payment as well which may i add im paying off
mypayday.co.uk

Reply from mypayday.co.uk

Hi Mr Workman, we're sorry that your loan application was not fully approved. If you would like to contact us so that we can check what happened and see if there is anything else we can do for you, then you can email us at customer.support@mypayday.co.uk or give us a call on 0843 5060 175 (Mon-Thu 09:00-17:00, Fri 08:00-16:30).
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Review by confirmed purchaser

Poor

Poor service
mypayday.co.uk

Reply from mypayday.co.uk

Hi Mr Donald. we're sorry you haven't been happy with our service and we'd very much like to find out why and also see if there is anything we can do for you. Please contact us at the following email address:customer.support@mypayday.co.uk or give us a call on 0843 5060 175 (Mon-Thu 09:00-17:00, Fri 08:00-16:30).
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Review by confirmed purchaser

pleased

After being let down getting no were. This company phoned me and helped me
mypayday.co.uk

Reply from mypayday.co.uk

Hi Craig, thanks for the feedback. We're really happy to have been able to help.
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Review by confirmed purchaser

telloing me I'm accepted then changing mind after receiving all the required details of credit card

Was informed all was ok and the loan was good then after entering my card details the system said no not a happy bunny did not find this am using and it was a complete waste of time
mypayday.co.uk

Reply from mypayday.co.uk

Dear Mr Gilboy. We're sorry to hear that your loan application didn't go through as you'd hoped. We'd like to see if there is anything we can do to help you with this. Please can you call our Customer Support team on 0843 5060 175 (Mon-Thu 09:00-17:00, Fri 08:00-16:30).
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Review by confirmed purchaser

dodgy company

say they give loans to everyone regardless of circumstances, but this is not the case
mypayday.co.uk

Reply from mypayday.co.uk

Dear Mr Alcroft. We are sorry if you feel that we have in any way given you the impression that we supply loans no matter a persons individual circumstances, but this is not the case. We’re proud to be a responsible payday loans broker and will always do our best to live up to this and as such we believe our website reflects and promotes this.

The link to our responsible lending page can be find on all of the pages of our website; you can view the page directly from this link http://www.mypayday.co.uk/responsible-lending/responsible_lending.aspx

If you have any specific feedback as to why you feel we will offer loans to anyone regardless of their circumstances, please email us at customer.support@mypayday.co.uk and we would be more than happy to look in to this for you.
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Review by confirmed purchaser

efficient, polite and very easy to apply

I was very pleased with how quickly and efficiently my loan was dealt with.
mypayday.co.uk

Reply from mypayday.co.uk

Hi Karen, thanks so much for the great feedback
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Review by confirmed purchaser

Not able to help I feel as if I have been robbed of my money.

You say that all your clients are guarantied a loan, I am now sitting in more dept than before because of not been able to qualify for any of the loans suggested for me. I strongly feel that the fee should only be taken once a loan has been approved and sent to my account.
It is also made very difficult to get your money back or even attempt to get it back. Really not happy about how much I have lost or how to get my money back so that I can just survive to the end of the month.
Will be kicked out of my rented place and could end up on the street because of not understanding what I am paying for and false advertising!
mypayday.co.uk

Reply from mypayday.co.uk

Dear Oldrich. I'm very sorry to hear that you have had such a bad experience whilst applying for a loan. Whilst we sympathise with your situation, I would just like to reassure you that we never charge our customers for using our service, nor do we ever promise a guaranteed loan.
There are other companies with similar names to ours and it's possible that you may have made an application using another company. We will be more than happy to help you find out who has charged you and give you some advice in regards to resolving this, if you would like for us to assist you with this, please give us a call on 0843 5060 175 (Mon-Thu 09:00-17:00, Fri 08:00-16:30).
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Review by confirmed purchaser

Good service

I'm really pleased with the way this application works. Hassle free. Thank you.
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Good service

I liked the person whom I spoke to over the phone - he was very friendly and informative. I got what I wanted and that the most important thing so no complaints here.

mypayday.co.uk Details

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MyPayDay is ranked 5 out of 5 in the category

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