My Pet Superstore reviews

My Pet Superstore reviews

Excellent
9.4
from 0 - 10
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Reviews

About

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Review by confirmed purchaser

Fantastic Service !!

My order was caught up in Christmas mail through no fault of the store. Sales staff went out of their way to make sure I received my goods and were kind enough to refund my postage. My cats were really delighted with my order and I have no hesitation recommending
Pet Superstore to anyone. I will definitely use them again.
One happy customer!
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Review by confirmed purchaser

super fast delivery

My order was delivered within 24 hours of placing the order. Thats great service.
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Review by confirmed purchaser

Dog hungry no more!

I was truly impressed, placed my order and it was delivered within 2 days FREE of postage & packing and boy was it packed well!
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Review by confirmed purchaser

Great help with enquiry, then speedy delivery once ordered

Fast and efficient response to my first enquiry, followed up with speedy delivery of order once finalised. Thankyou.
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Review by confirmed purchaser

Excellent service

Brought woltere nighhift collar for my dogs excellent product and waterproof.
Excellent company great service thanx
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Review by confirmed purchaser

Great Service!

Received the water fountain in record time and it did everything it said it did on the box. Wouldnt hesitate to use your company again.
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Review by confirmed purchaser

No problems

I wasn't too happy with what I bought but that wasn't their fault. Quick delivery.. Adequate comms.
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Review by confirmed purchaser

Fast efficient service and good quality product.

Fast efficient service with added benefit of next day delivery option. I've used Petsuperstore twice and have had no issues.
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Review by confirmed purchaser

cats delight

excellent cat toy my cat will not leave it alone, hours of fun. fast delivery from vendor
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Review by confirmed purchaser

Not Super...

This one went horribly wrong - delivery was delayed, then damaged, then incorrect then eventually sorted after ...12 days.

Fair play to the Pet Superstore - it does seem to be the courier company or warehouse or indeed both who have caused this and fair play to their customer service man who is a good communicator and good at his job.

Maybe they should consider their relationship with their partner couriers and warehouse associates.
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Review by confirmed purchaser

Fantastic!

Great products and extremely helpful and friendly customer service. Highly recommended.
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Review by confirmed purchaser

Brilliant toy for cats very well made and good price

My older cats had a similar toy a few years ago but this one is superior in the manufacture. They all loved it then until it broke but now they are playing with this again.
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Review by confirmed purchaser

Outstanding customer service.

Outstanding customer service for advice and help. I was most impressed. Delivery was fast. I would recommend this store highly.
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Review by confirmed purchaser

WoW - Amazing!

Have been looking for a non destructable toy for an exhuberant Sprocker for a long time! This Bumi Toy is awesome! Already we have had hours of amusement with it. The service received was 2nd to none! So nice not to be "ripped off" with P+P charges too! Thank you from both myself & Rhum x
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Review by confirmed purchaser

An excellent store with a very quick delivery.

I would recommend this store, they give an excellent service and very quick delivery.
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Review by confirmed purchaser

Superb experience throughout

I cannot recommend My Pet Superstore highly enough.

With mobility issues it is hard for me to get out and walk around large shopping centres - but I found exactly what I wanted with a few clicks of my keyboard.

As promised - the 'My Lucky Kitty' ceramic cat fountain arrived by courier the next day.
My cat and her very lucky kittens all adore the fountain. It is easy to set up and so much more hygienic, attractive and efficient than the cheap plastic versions - which (ironically) require repeated outlay on expensive filters.
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Review by confirmed purchaser

Great products, great price, great service

We were after a refill for our turbo scratcher and were delighted with the price. The service was even better despite requesting royal mail delivery it was received 2 days after ordering.
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Review by confirmed purchaser

Quality products, good prices, great service.

They have a careful selection of well made, clever, and reasonably priced toys for pets - some of the best I've ever seen. They also offer high quality pet food. Very easy online ordering process. The packing was sensible and protective and delivery was quick. This company gets it all the right way.
My cat is going nuts over the toy we ordered for her and we're deciding which one to buy next. I'm totally happy and recommend my pet superstore to family and friends...and if you are reading this, I recommend them to you as well.
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Review by confirmed purchaser

Excellent fast service

So easy to order and I was amazed at how quick I received my order. I would definitely use My Pet Superstore again!
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Review by confirmed purchaser

Tough toys for a destructive dog

My Pet Superstore delivered what they promised when they promised. I will have no hesitation in using them again. My dog loves the toys and they will last!

My Pet Superstore Details

About this company

My Pet Superstore is an online pet shop selling quality toys and accessories for your favourite pet. We are a family run business, and our main aim is to offer a range of carefully selected products that will help you keep your pet happy and healthy. We strive to offer good value on every order, along with excellent customer service.

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Contact information

We live here: United Kingdom

Category

My Pet Superstore is ranked 36 out of 89 in the category

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