MyPhotoGraphics.co.uk reviews

MyPhotoGraphics.co.uk reviews

Excellent
9.7
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Review by confirmed purchaser

Fantastic service! Quick response to query and dispatched within a day. Thank you!

I wanted to do a photobook for my dad who had been diagnosed with terminal cancer, he unfortunately passed away before I had finished it, so I decided to dedicate it to him and turn it into a memorial book for his funeral. The service was booked for a week after he passed and I needed to get the book printed and sent out to me within a couple of days. I was extremely worried the book wouldn't be ready in time, especially when I had issues uploading it through the upload system.

I emailed Myphotographics and within a few hrs, I recieved a reply asking for more details of my issues and they'd help to resolve them. My book was then uploaded, printed out, dispatched and in my hands literally 24hrs later!

The quality of the book was great and I am really happy with it. Thank you so much!
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Review by confirmed purchaser

Very efficient service and a wonderful product

Was needing a fast printing service, and I was not disappointed! The photo book was beautifully printed and arrived very quickly- thank you!
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Review by confirmed purchaser

Memories are made of this

Fantastic customer service - unusual in this day and age.
My queries were answered promptly, via email, as I was building up my album.
Uploaded photos without a hitch and had confirmation email to say all was well.
Next day had email to say album was in production.
Two days later I had the album in my hands - such a speedy turn around time !
Photo pages are of an excellent quality - I thought some old ones may be out of focus, but they are all great.
One minor issue was a small bubble on the outside front cover - a small blemish that irks me, but I'm sure the recipient won't notice - with all the wonderful pictures inside.
I would highly recommend this company.
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Review by confirmed purchaser

I got my photobook order within 2 days!

Was asked to organise a photobook for an 80th birthday at very short notice and all other providers were quoting at least 7 days but this firm said they could do it in less, and they more than lived up to expectations. Excellent quality item ordered on-line on Wednesday evening, by Thursday I was advised the item was dispatched and I received it on Friday afternoon. Can't fault the service or the item at all. Really delighted!
www.myphotographics.co.uk

Reply from www.myphotographics.co.uk

Thank you for favourably reviewing our products.
Unlike our competitors we print everything on our premises and are therefor able to
respond quickly to customer demand.

Customer Services.
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Review by confirmed purchaser

Professional speedy service

I found their online album system very good, and especially liked the auto selection method where the system defines how the pictures are displayed but you can then play around with them and customize itself yourself. Very speedy turnaround time and good customer service. I will be using them again.
www.myphotographics.co.uk

Reply from www.myphotographics.co.uk

Hi Lorane
we value all our customer feed back and its good to hear that our products are what you are seeking.
Please keep an eye out for any of our frequent updates.

Customer Services
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Review by confirmed purchaser

Just one word - Excellence !

Just couldn't be happier, great software, great product and great service. Have already recommended My Photographics to friends and personally, will consider them my goto company for all photographic products in the future.

Thanks guys
www.myphotographics.co.uk

Reply from www.myphotographics.co.uk

Hi Carol
thank you for the review, the Myphotographics team appreciate the all round support.

Customer Services.
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Review by confirmed purchaser

absolutely brilliant

I had five days to get the photo book ready and to give it to my gdad for his 8th birthday. I sent the order through first thing monday, and it was with me by Tuesday lunchtime. I couldn't fault the service, and the product is beautiful. Worth every penny.
www.myphotographics.co.uk

Reply from www.myphotographics.co.uk

Rachel, thanks for taking time to recommend our products. Every order is important to us.

Customer Services.
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Review by confirmed purchaser

fantastic service, extremely fast and good personal customer service - perfect in every way!

First I must explain a bad experience with another company that led me to have a very good experience with MyPhotoGraphics.

I placed an order for a photobook with another company - a UK high street company - that could not be delivered in time. I was extremely disappointed by that company's misleading website - I didn't know there was no rapid delivery time until after I had placed the order - and appallingly poor customer service. Beware of any provider that uses CEWE photobooks - CEWE are not subcontractors to the UK firm (several organisations in the UK use them), they work for CEWE as introductory resellers. Everything happens automatically and slowly in Germany. Complaining in the UK achieves nothing.

So I searched for "fastest photobook delivery", and found MyReproGraphics - and they have been fantastic. The software was easy to use, checking the images was straightforward, and when I phoned to just check that I would definitely be able to get the book on time, I was reassured.

After I uploaded my images, I got a phonecall - they were just wanting to check I was happy with the resolution of the cover image I had uploaded (after checking - I was happy). They were very good, both professional and understanding. By coincidence I was near their office that day, and was able to go in to be even further reassured.

So this meant that the order was confirmed on a Thursday, and I have just received the book before 0900 on the Monday. Delivery has been fantastically fast - and I have just checked through the book, it is perfect.

Thank you very much MyReproGraphics.
www.myphotographics.co.uk

Reply from www.myphotographics.co.uk

Thank you from all the team at MyPhotographics for your review. we will always aim
to meet our customers deadlines.

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Review by confirmed purchaser

Without doubt - simply the best!

I uploaded a 70th birthday photo album for my Mum on Wednesday and it arrived Thursday! I did the same for my Dad and again the service was excellent - the product is beautiful and everyone was so pleased with the finished article!!! Thank you MyPhotoGrapics!!!
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Review by confirmed purchaser

excellent service and communication.

very good quality product, very easy to follow instructions to produce a impressive photo album in no time.
www.myphotographics.co.uk

Reply from www.myphotographics.co.uk

Thank you for taking time to share your opinion and happy that you were pleased with the results.

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Review by confirmed purchaser

Brilliant, fast service. Great customer service and an easy to use programme.

I've made a few photo books over the last few years and really think that this one is the best. It's so easy to use! The service is also ridiculously fast - especially compared to other companies. I placed my order on Sunday evening (a little later than I should have, given that the birthday was on Tuesday!), paid for courier delivery and wrote to Alison in customer service explaining that I needed the book asap, and was thrilled to receive my photo book less than 48 hours after placing the order, in time for the birthday. It's brilliant quality and the recipient (and the rest of the family) love it. I'll definitely be using MyPhotographics again and again.
www.myphotographics.co.uk

Reply from www.myphotographics.co.uk

Sarah, thank you for such a positive review. I will pass on your comments to all the team.

Customer Service.
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Review by confirmed purchaser

Fantastic service & great quality product

In short - Very quick printing & delivery, fantastic product - the faux leather cover looks better than expected, the pages are thick and print quality is excellent. Excellent customer service - Alison assisted me to make sure my deadline was met and that I uploaded the book ok.

I ordered 5 A4 Portrait Layflat books with additional pages. I rang up MyPhotoGraphics on the Tuesday morning to let them know that I was going to put through an order later that day of which I needed at least 1 copy of the book by Friday for my father's wake on the Monday. I asked if it was possible to meet that deadline and a nice lady called Alison assured me that it should be ok if I chose the courier delivery option so it could be tracked. She made sure that I didn't need the much more expensive Saturday delivery option. I put my order in around 3pm on the Tuesday (just had to ring up once as my computer crashed whilst uploading the book after payment) and Alison talked me through uploading the book again. On the Thursday I received a text from the delivery company letting me know the delivery time on the Friday am and an email from the company saying that my book had been dispatched - perfect! On the Friday the other 4 books were dispatched and delivered fist thing on Monday. The main reason I chose this company was for the layflat design and speed of printing due to my tight deadline. They excelled and now I think I'll get my wedding album through this company (been meaning to do it for 3.5 years!) as I was so impressed by the service and quality of the product. Many thanks.
www.myphotographics.co.uk

Reply from www.myphotographics.co.uk

Gemma -Thank you for the review. As always this is a team effort that we are able to
respond quickly to your requests.
I will keep an eye out for your Wedding Album.

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Review by confirmed purchaser

fantastic customer service, quality product and arrived really quickly

I would definitely recommend this company, I am very impressed and will certainly be using again!
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Review by confirmed purchaser

Childs play to use - thats all you need to know!!

I've got a bunch of photos, zero artistic skill and a couple of hours to complete - it couldnt have been easier!
I tried two other photo book companies before finding these guys - and gave up twice due to the complicated software and "so called" wizards that placed photos upside down and overlapping concealing faces - rubbish!!
And when i ordered it - i got email confirmation and a fab photobook a couple of days later! Well done guys!
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Review by confirmed purchaser

Fully satisfied with the outcome

The finished product was better than anticipated with a very fast door to door delivery. The software was easy to use and I will certainly use this service again. I already have another project in mind.
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Review by confirmed purchaser

super efficient service, arrived promptly and of excellent quality

Can't recommend this company enough. Software was easy to download and simple to use. After uploading photographs I received my book within 48 hrs. Couldn't find any other website to turn around as quick and I needed this in a hurry. Was delighted with the result and would definately use them again.
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Review by confirmed purchaser

Amazing service and fantastic quality.

Quick and easy to use for photobook creation. Amazing next day delivery (I do live in the same city though so this may not apply to everyone!). Really impressed with the quality of the finished product.
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Review by confirmed purchaser

Fantastic service, easy to use and great value

I can't believe how easy it was to use. The finished product is absolutely wonderful and we're are really please with it.
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Review by confirmed purchaser

Fast good quality excellent customer service

I'd definitely use again
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Review by confirmed purchaser

Quick and Perfect Quality

My emails queries got a rapid response, the delivery was quick and the project excellent - something we will treasure.

www.myphotographics.co.uk Details

About this company

Visit MyPhotoGraphics.co.uk

Contact information

Call us on: 01315574023
We live here: 5 Warriston Road
EH3 5LQ Edinburgh
United Kingdom

Category

MyPhotoGraphics.co.uk is ranked 7 out of 43 in the category

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