Reply from MyPhotoGraphics.co.uk
[REPLY]
- Reviews (230)
- Charity and Michaels Wedding
- 1 Review
Abnormal Picture Quality
My recent and first order of Charity and Michaels Wedding photos quality is reddish and not sharp compared to the original photos I have. Is it not possible to check and adjust quality and color accordingly before photos are finally printed .
Am not happy with the result I got. The ones printed in my high street studio have come out really nice and original.
Reply from www.myphotographics.co.uk
Customer Services
- Paul
- 1 Review
Lightning fast, top quality products
There's no shortage of online photo book websites to choose from in the UK, however if you need a product in a hurry you will almost certainly not find any other company that can match the 36 hour order-to-delivery turnaround time that MyPhotoGraphics is able to provide. The software that they provide as a download for creating your book offline is both easy to use and sophisticated as a design tool. The order process is easy, and the end product is of superb quality. If you're sceptical about reading nothing but 5 star reviews, as I must admit I was, then I would advise placing an order and preparing yourself for the pleasant surprise that this is that rare find, a consistently reliable company with great customer service and first rate products.
- Ruth
- 1 Review
Reasonably priced, good quality, fast service.
Ordered a photobook as a 60th birthday gift. Easy to use website, ordered on Monday received Wednesday morning. Good communication with customer service team. Would use again.
- Hayley
- 1 Review
Excellent quality, speedy delivery and fantastic customer service!
Shopping around on the internet for photobooks I was dismayed to see how long the turnaround times were for production and delivery. However, I came across MyPhotoGraphics.co.uk who offered 2-3 day delivery. In fact, the photobook was sent out to me by courier the day after the photos were uploaded! I spoke to their IT and customer services team a couple of times during the process and found them to be excellent and very helpful. It's nice to actually speak to someone rather than automated service too! The quality of the photobook is outstanding, especially for the price, and I would not hesitate to use them again, and recommend to friends. Thank you again for all your help!
- Alison
- 1 Review
Great product, fantastic customer service
I used MyPhotoGraphics.co.uk having seen its good ratings and because, like so many other users, I needed a quick turnaround for a family member's birthday. The software was easy to download and use, and so much quicker to work with than others I have used (it is downloaded onto your computer for you to work on as opposed to having to be used online). I needed two 48-page A3 photobooks and these were despatched within 2 working days. The quality of the books is fantastic and I am delighted with them. A big thank you to all concerned! I will not hesitate to recommend MyPhotoGraphics.co.uk to others and to use them again myself.
- Carly and David
- 1 Review
Easy to use and quick delivery
I am absolutely delighted with the wedding album I complied using the soft ware this website provided. Its easy to use and once I had decided on the pictures to use did not take that long to download.
The album is as good as any professional photographer could provide you with
- daisy
- 1 Review
incredibly super nice service!
I ordered a birthday card for my boyfriend and the order was placed on Friday at 2am. Then I received a message saying that my cards were Friday at 2pm. Then I got everything in my hands Saturday morning. Incredible speed and super impressive quality of the cards. I certainly will come back again to make some photobooks. I do love this wonderful service and would recommend it to anyone.
- USA Trip
- 1 Review
Excellent quality product with outstanding delivery time
The software was easy to use and the video guide made things very clear. The ability to set up the album off line was really helpful. I was amazed how quickly the album was delivered - uploaded Wednesday pm arrived in post on Saturday. Amazing service.
- Simon Bennett
- 1 Review
Excellent Service, excellent quality
Second time I've used MyPhotoGraphics and just as pleased. Software is easy to use, quality of product superb and the turn around is fantastic.
- Jenny
- 1 Review
Great product, super fast delivery!
This is the email I sent to the company as a thank you.
I have received both email and text confirmation that my photo book will be delivered tomorrow from my order being placed this morning. I just wanted to say thank you, I am very impressed by the speed of the service.
Prior to finding your website I had created two photo books on two different websites, but when it came to ordering and I saw the delivery times I did not place the order as I didn't want to wait until they could deliver.
I would also like to comment that the prices they were charging for delivery were quite similar to yours even thought they would take so much longer to arrive.
I will definitely be ordering from your website again!
- janes
- 1 Review
What an amazing service!
Will definite use this company again. Not the cheapest but by far the most efficient and best quality I have used so far.
- Sheona
- 1 Review
Fab helpful company, would use them again.
We made a photo book,.... But there are so many choices (page colour , frames, picture size & position, background art.....), it took longer than we imagined, however, well worth it. Great for a special event- birthday anniversary etc. really pleased with end product & very quick to deliver. Fab!
- Kate
- 2 Reviews
The reviews are right - GREAT service!
I was let down by a large company with a very long delivery date. MyPhotoGraphics however were easy to get hold off, very helpful and got my delivery out within 6hours of me submitting the project at a competitive price. I will definitely use again and recommend to all my friend.
- Trevor
- 1 Review
Excellent service; 48 hours from order to receipt.
Software took about 15 minutes to install, but proved to be easy to use and functionally better than other on-line sites visited. I uploaded the order on Tuesday morning and the picture arrived via the standard "free" service before 10am on Thursday. Interlink delivery service also excellent and accurate with timed delivery.
Picture looks great.
Will definitely use this supplier again.
- Avril
- 1 Review
Excellent, fast, easy - my first attempt at a photobook which will be a great family record.
Really delighted with my first photobook.. It has given me the confidence to do another one! Thanks to the team for excellent service.
- Jessica
- 1 Review
Cannot recommend enough...
I was desperate to find somewhere that would print a photobook in a hurry for a friends leaving do and I tried all the big companies that advertise a one week service and none of them actually had one! So when I called myphotographics i didn't believe they would either but they did and more so - I uploaded the book on Sunday at 9pm and it arrived on Tuesday lunchtime. Their software is SO easy to use - for me the best part was that it doesnt distort photos when you insert and resize them. And the price was brill. In fact, my boyfriend is quite bored of me saying how wonderful they are and I have since ordered a calander and will use these guys again and again. Presentation and print quality was A grade. Cannot recommend enough...
- Sandra
- 1 Review
First Class product and service.
I have just created a brilliant photo album - A4 size with both a mixture of Black and White (old photo's) and more recent colour ones. Creating the Album was straight forward and there are lots of options to choose from. The service and product are first class. I ordered my album on Sunday evening at 9.45pm and opted for courier service it is a Mother's day gift. I had an email and text on Monday morning from MyPhotoGraphics to advise me that the album was in production, a further communication in the afternoon to advise that the album had been completed and was awaiting dispatch from the couriers. It arrived with me on Tuesday morning at 10am.
Could not ask for a better service - Thank You.
- ellie
- 1 Review
Gorgeous product, great quality - and super speedy turnaround!
i wanted to create something special for my wonderful hubby's birthday - but i had left it very late... only 4 days to go!
i thought i would have to make some excuse and say his pressie is on its way and maybe got delayed n the post!
The software for creating the book was easy to use and i loved the extra "scrapbook" features so i could add cute little images and backgrounds as well as looking really professional.
i created the book in a few hours (im very particular - it could have been 15mins!)
i chose the leather covered luxury flat opening book...at £77 its not cheap - but worth every penny in my opinion... when it arrived just 48hours later i was soooo impressed.
i dont know how they do it...looks great and so quick!
i didnt have to make any excuses to my hubby - he got his pressie on his birthday and he loved it!
its a gorgeous thing we can treasure forever : )
- Miss G
- 1 Review
Wonderful!
The software was easy and straightforward to use and the turnaround was amazing, it came the next day! The print quality was great too, I made a scrapbook for my friend's hen and having such a high end finish made it all the more impressive. This is a great photobook service, good value and unbeatable in turnaround.
- Rosie
- 1 Review
A very enjoyable experience
I have been very impressed with this company. very easy site & excellent graphics & very helpful when I made a mistake in sending the file. Delivered the next day. amazing
- Aberdeenshire
- 1 Review
Absolutely awesome!
I cannot recommend this company enough. Having been badly let down by a large national company I ordered my photo book for my friends hen weekend on the Friday and it arrived today (Tuesday). Don't know another company that could do it that quick. Lovely to be able to speak to someone about a couple of queries they were very helpful. The quality of the end product is superb. Really well down team Myphotographics I think you are ace!
- Magical Moments Photography
- 1 Review
Great company to use
Hi I had a bad experience through another company I used to fast track an album. Luckily I found photographic who were help from setting my album to software issues well supported. Services was excellent
Thanks
- David C
- 1 Review
Absolutely Superb
Ordered a Photo Book for a Burns Night that I hosted, could not believe the quality and speed that this company has. Turned my book around for next day delivery. All the guest now want to order a book. SUPERB.
- Debbie
- 1 Review
Absolutely fantastic
Would definitely recommend MyPhotoGraphics.co.uk. Asked them to print an album for my dad's 80th birthday at very short notice. All sorted perfectly and delivered back to my next working day!! Really impressed!
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- Paulina Ewa Rachańska
- Belfast, GB
- 1 Review
Excellent service, quality and AMAZING turnaround time.
Ordered a wedding album yesterday, contacted their customer services to see if it would be possible to receive the book by Monday. Although they said that it might be too tight, considering I live in Northern Ireland, I went ahead with the order and took the chance. To my shock the book arrived today, very good quality. I am so, so pleased and couldn`t recommend this company enough. Thank you very much !
- Wendy
- 1 Review
High standard both in service and reproduction
I am absolutely delighted with my photobook. I had several problems in trying to get it downloaded to the site, but the staff were kind, patient and very professional in helping me sort it out over the phone. I will definitely recommend MyPhotoGraphics to others.
- Dawn
- 1 Review
Brilliant.
I was let down by another company and needed the photo book from my parents wedding anniversary, I called them and asked if the photo book could be made any sooner as I needed it within five days I actually received the book within 48 hours after phoning and speaking to the guy in the morning and explaining my situation, he was ever so helpful and had the book sent out to me by the next day! brilliant company,and the book is amazing. Thank you.
- Jay Gee
- 2 Reviews
Unbelievable Quality
At www.jaygeephotography.co.uk we are always looking for quality albums for our clients.After contacting Myphotographics for some sample pages, we were extremely pleased with the look and feel of the materials used. So impressed, we immediately ordered two A3 Leatherette Albums with presentation boxes for our clients, and they were equally delighted with the results, as well as the overall cost which was way below what other manufacturers charge.We will definitely be using Myphotographics again :)
From Jay
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- Suki Yuen
- London, GB
- 3 Reviews
Top Quality Photo Book, Would Highly Recommend
I got married last year and wanted to make a gorgeous photo album for my parent in laws.
The software available to download on their website was so simple to use,
I designed the book within no time,
I emailed my order across to the team and someone go back to my straight away,
I also ordered a gift box with my photo book and had an image on the front.
When we received our order it came exactly when it was supposed to and was packaged very well,
It would have been impossible for it to get damaged on transit.
The book is absolutely AMAZING, better than I could ever imagine.
I have recommended this company to all my friends and family. I am currently designing 4 more photo books!!!
I wouldn't use any other company.... Also EXCELLENT VALUE FOR MONEY....
- Jackie
- 1 Review
Good stuff, speedy and helpful
I rang before I placed my order as I needed a photobook quickly. I spoke to someone very helpful who advised me they could have the book to me within 48 hours. I found the software a little old fashioned but reasonably easy to use, and ordered my book. Less than 24 hours later the book arrived. Unfortunately due to problems with a new printing machine the pages were in the wrong order! However when I rang again they were very helpful and the correct book arrived today, less than 48 hours from my original order. Throughout they've been helpful. The book itself is of good quality. The used Interlink for the delivery who were within the one hour time slot each time. I'd recommend this company.
- Alan
- 1 Review
Excellent, efficient service and a programme very easy to use
I have used this programme in three occasions now and on each occasion it has been efficient and fast with a very good quality product.
- Steven
- 1 Review
Good product , good customer service
The software was easy to use, the upload process was smooth and the proof was delivered very quickly, as was the final order. Customer service was very good on the telephone.
- SHARON BERESFORD
- 1 Review
Fabulous
Hi All,
Thank you so very much for making my Mother in Laws 80th Birthday complete. I asked if you could help me process my book quickly, and even though you had a new machine coming in that day, you turned it around in less than 24 hours - perfect job, apart from my spelling mistake! I was able to speak to a lovely lady called Alison each time, and when my Husband rang up to check on progress he spoke to a very helpful gentleman who was able to look at the order and let him know where it was in production. I will definitely use you again, and most definitely recommend your services to others - so professional, helpful and courteous, so rare today. With heartfelt thanks.
Kindest regards,
Sharon Beresford
- Anne
- 1 Review
Want to create a personal photo gift - USE MYPHOTOGRAPHICS!
It's the first time I've used my photographics on recommendation by my daughter. I had heaps of fun creating FIVE different calendars for my family as a Christmas present. Very easy to set up and the end result was excellent with the calendars arriving virtually by return even during the busy couple of weeks leading up to Christmas. So if you ever want to create a book, calendar etc for someone with personal photos do use this site. I will definitley continue to use it. Happy creating!!
- Beth
- 1 Review
Brilliant!
Myphotographics.co.uk really saved the day. When I was looking through all the other competitors that produce photobooks their estimated delivery was around 7 days, 5 being the absolute earliest! I needed my photobook much sooner, especially being over the festive period! Then I saw this website's estimate was 2-5 days. I created my design and sent it away hoping for the best and luckily I received my photobook in just 3 days, which I was most impressed with as I thought I'd left it too late in the holidays. The quality of the leatherette cover is beautiful, all pages look so professional and glossy. The interface for designing the book was simple and easy to use. Highly recommended!
- Sarah C
- 1 Review
Cannot recommend highly enough!
Amazing quality and first class service. Help and guidance was second to none and professional in every way possible. I could not imagine going anywhere else to get my prints done in the future as all the programmes were so easy to use. I could never have imagined it would be so easy for me to create my own designs using my own photos. Quite simply I cannot recommend MyPhotoGraphics.co.uk highly enough.
- jessica
- 1 Review
Trustworthy and professional, quick and easy to create
The software is user friendly which makes is very easy to use for first time users. The company keep in contact well through email. I haven't received my album yet as I just ordered it but I hope it is the the highest of its quality as I expected.
- Dawn
- 1 Review
Very prompt and professional service
We ordered aphotobook for my mum for Christmas, and even though it was only a few weeks away, we had the photobook within 2 days of ordering. It was very straightforwad to download the pictures and we were very impressed with the quality. We would definitely use again.
- Steve
- 1 Review
Exceeded expectations
I wanted to give my a son a photobook of his 18 years- missing his birthday just after christmas was not an option. It was delivered 1.5 days after I ordered it. I was expecting a week! The quality of the book is stunning and the app (Mac) was fast, fluid and intuitive. Fantastic.
- Stephen
- 1 Review
Extremely satisfied
I wanted to create a calendar for my wife for Christmas after our beloved doggie Toggie died this year. I couldn't find anything that matched what I wanted on line until I came across this website. It did everything I wanted apart from in putting relevant dates. I would definitely use this service again.
