My recent and first order of Charity and Michaels Wedding photos quality is reddish and not sharp compared to the original photos I have. Is it not possible to check and adjust quality and color accordingly before photos are finally printed . Am not happy with the result I got. The ones printed in my high street studio have come out really nice and original.
To reply as a company, please log in to your business account.
We’ve reprinted the photo book and we are satisfied that there are no colour issues requiring alteration. However, since you are obviously unhappy with the finished product we will willingly give you a full refund including any postage charges you may incur in returning the book to us. Please let us know when you intend to post the photo book. Our apologies for any inconvenience this may have caused.