MyTrendyPhone reviews

MyTrendyPhone reviews

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dont ever use this company

This was my second order, the first one was out of stock, although when the order was placed it was showing "in stock"

so placed a new order for 2 SENA cases, both showing in stock, order placed on 5/2/13, I was then advised that it was out of stock, but expected in in 5-7 days, (you know where this is going, this went on until I got fed up with it on, so on the 23/2/13 I sent an email to cancel the order, and placed a new order directly with SENA cases in the US, I then received an email on the 26/2/13 to say my order had been shipped (3 days after I cancelled it.
nothing they can do, I have to return the items, that I have now been charged for, so refused delivery, got UPS to "return to sender" and waited, eventually on the 5/3/13 I have had an email to say my refund is being processed.

As an additional note, I ordered 2 SENA cases which with express shipping came to £62.30, but when I ordered direct from SENA it only cost £54.66, and arrived by FEDEX international in 3 days.

NOT impressed with this company, will never use or recommend them.
MyTrendyPhone.co.uk

Reply from MyTrendyPhone.co.uk

We are sorry for the inconvinience.

We have recieved your request for the cancelation of order number 2396995 on 05/02/2013 and it was canceled the same day and money refunded.
Then you made a new order number 2405449 on 05/02/2013 and the next day you were informed that the product are out of stock.
On 26/02/2013 we have sent the products as we have received the goods.
We did not receive any email from you about cancelation of order 2405449 on 23/02/2013 , just your request about cancelation of your first order 2396995 .
As soon as we got back the goods, we have done full refund.

If you have any aditional questions and doubts about this , please contact us to our customer servise
Customer.Care@MyTrendyPhone.co.uk

MyTrendyPhone
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Review by confirmed purchaser

fucking awful.

I orederd an LCD screen over a week ago when I received it, it didn't even work was second hand so basically mugged me off a beut. So I sent it back for replacement and a week later here I am still waiting. It cost me 20 pound and I still have nothing to show for it. This is bang out of order and incredibly unacceptable. What a disgrace of a company.
MyTrendyPhone.co.uk

Reply from MyTrendyPhone.co.uk

Dear Mr. Luke

We have refunded your money as soon as your return warranty was finnished.
Return process usually takes from 7-10 days.
We apologize for any incolnvinience caused.

MyTrendyPhone Team
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Review by confirmed purchaser

Very good website

The MyTrendyPhone Website is very good. I thought that if mobilefun didn't recognise the alcatel onetouch mobile phone then there would be a website that does recognise the alcatel onetouch aies for it
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Review by confirmed purchaser

Professional handling of my order

Excellent service. I was on a visit to my daughter in the UK. I ordered the item from abroad, to be delivered to my daughter's UK address. On-line chat service, complemented tracking system & resolved additional queries. Parcel delivered on time, without any problem. Very smooth & efficient operation. Very friendly service. Competitive prices.
Thoroughly recommended. I will definitely choose them for future purchases.
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Review by confirmed purchaser

Easy ordering, rapid delivery!

A family member was looking at getting a new mobile phone because the lettering on the keypad was wearing out. I quickly found a replacement keypad on MyTrendyPhone for a reasonable cost (certainly compared with cost of a new phone!), ordered it and received it, as promised, within 36 hours!
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Review by confirmed purchaser

Mobile Remedy

I left my Nokia Mobile Phone on a local bus on a Saturday & it was not until Monday that I was able to retrieve it from Lost Property.Unfortunately the battery casing was missing.I found the item online with My TrendyPhone and ordered it on the Monday.It arrived the following Saturday and my phone was back to normal.
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Review by confirmed purchaser

About to prosecute

No product received tracking does not work
MyTrendyPhone.co.uk

Reply from MyTrendyPhone.co.uk

Dear Mr Cennedy,

On 04/02/2013 11:36 we have sent you an email with next question
"Could you please send us your complete delivery address via e-mail?
We did not get responce yet.
As you can see in confirmation email, your delivery address is incopmlete,
there is no street and no street number indicated.
If you wish to recieve the order, respond to our email.
Thank you in advance.
MyTredyPhone
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Review by confirmed purchaser

Fantastic phone case and service-thanks.

I ordered a phone case for my dad, previously had ordered two from other places and had to send back as they were not great.
This case is lovely and is really good quality. The service was fast and I would shop again.
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Review by confirmed purchaser

Will shop here again

I ordered a Zagg invisible shield extreme for my Iphone 5 because it offers incredibly good protection and has a 25 year guarantee. I thought I was ordering the full body protection version but I received a front cover only. When I checked I realised it was my mistake but combined with a hard shell case my phone is now well protected.
The first time I placed my order on the website the payment didn't go through so I rang up and got straight through to someone who helped me out. I chose My Trendy Phone because their prices were competitive and I could see that they were based in Ipswich. I don't like online companies that don't seem to have a proper address.
Delivery took 3-4 days and it arrived in good condition.
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Review by confirmed purchaser

Just the job

No problems at all - exactly what I wanted
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Review by confirmed purchaser

excellent!

Speedy delivery, well packaged and excellent communication
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Review by confirmed purchaser

Excellent customer care and speedy delivery at a reasonable price, very happy with service.

This company is excellent. this was highlighted when you compare it to a company called PDA Hut (avoid at all costs) who did not send us the same item, we waited for weeks, they did not communicate with us beyond an automated response to say they would reply. As yet they have not replied. Its over a month since we placed the order with them. Even if it was on back order a email to say when the expected date of delivery was would of been something. Therefore we ordered it from MyTrendyPhone and we had it in no time, and the item was excellent too. My advise, stick with MyTrendyPhone, they will not let you down.
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Review by confirmed purchaser

Very slow service, would not use again

Took 7 days to deliver my order, when other companies were delivering the following day in the same period. Not acceptable.
MyTrendyPhone.co.uk

Reply from MyTrendyPhone.co.uk

Thank you for your feedback.
You have chosen delivery method which usually takes a couple of days. Particularly your order was sent from our international stock.
The order was shipped the same day you made it.
After we dispatched the item delivery depends of post service.
We are sorry for any inconvenience caused.
MyTrendyPhone
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Review by confirmed purchaser

Excellent - unique accessories

Excellent choice of accessories, good value for money and speedy delivery. Would recommend to anyone who wants any accessories.
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Review by confirmed purchaser

Excellent Service

Good range of products at a fair price.
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Review by confirmed purchaser

Easy to use

Web site is easy to use, good price, quick delivery
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Review by confirmed purchaser

Speedy, accurate, value

It was simply a good service. The connector I needed was on MyTrendyPhone's list I ordered it, they sent it very quickly and everything just went sweetly. Yes I will use MyTrendyPhone again.
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Review by confirmed purchaser

Sena iPhone 5 case

Very nice case as all Sena cases are, just the slowest delivery I have ever seen. Would have arrived quicker if it had been sent by carrier pigeon !
MyTrendyPhone.co.uk

Reply from MyTrendyPhone.co.uk

You have place an order on 23-10-2012 and the order was sent on the same day. Delivery usually takes several days depending of our stock from which it was sent. This Sena case was sent from international stock by ordinary post so the delivery took a few days longer. We apologize for the inconvinience and we want to thank you for your feedback.

MyTrendyPhone
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Review by confirmed purchaser

mytrendyphone oh my what great service

excelent service arrived on time well done
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Review by confirmed purchaser

Service that speaks volumes for shopping on the internet!

I'm a little hesitant about shopping in the virtual world. After this experience, many of my reservations have all but gone. Trendyphone offered an extensive, almost limitless range of goods in the domain that I wanted. Once I made my selection the whole purchase was simple and not only did my goods arrive in perfect condition but they arrived 5 days earlier than predicted! Fabulous service Trendyphone, thanks.

MyTrendyPhone.co.uk Details

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We live here: United Kingdom

Category

MyTrendyPhone is ranked 20 out of 21 in the category Computer Accessories

MyTrendyPhone is ranked 458 out of 529 in the category

MyTrendyPhone is ranked 36 out of 43 in the category Photo & Video

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