Great choice, listening to the voice of their market
The second try went really smooth. Got exactly what I was searching for, the item was delivered in two days. Quick & smooth! Love when companies are listening to the voice of their market! Well done!!! --------------------------------- I've been happy to discover the extensive variety of phone accessories, in particular iPhone cases and covers. Once I've discovered a gem for myself, the web let me ordered it and promised a prompt delivery. Happy days! Unfortunately a month later after several notifications about the item being out of stock and unconfirmed delivery date I had to change the order and choose some other product. Three months since my purchase the Customer Support has contacted me and told me that the payment didn't go through and asked to pay again. All fair, no double charge at the end. Yet my initial expectations of the service were not met.
All in all, the shop is great, the quality of the products is high. Their operational side could be slightly improved though.
To reply as a company, please log in to your business account.
Thank you for your review. We are sorry to hear about the inconvienience, but would like to stress that we highly appreciate the comments and suggestions given, since they would significantly contribute to the improvement of our service. However, It is a great pleasure to hear that you are content with the quality of our products, and we hope that our service would also satisfy your expectations next time. We are once again very sorry for the delay. Best regards, My Trendy Phone