Order received when expected thanks - not superfast, but came when they said it would.
I was waiting to give a review till we had installed it and made sure it didn't
leak, as we had lots of problems with the last one we'd bought from a different
company. No leaks, looks good, all is well, thanks very much to MyTub.
Very clear and easy to use website.
A vast amount of information on goods.
Best price around for what I required.
Good communication, with fast responses.
Fast and accurate delivery.
An all round painless 5 Star Experiance.
I ordered a pump from them just before the Bank holiday weekend (not usually a good idea) but it arrived in double quick time and I was kept updated by E mail at each stage of the process. I would strongly recommend them.
I needed a flow cartridge for an armitage shanks tap. My Tub had a good web site to find the item which i ordered. it was out of stock but they kept me informed and delivered on the promised day. The cost was good too
We are a manufacturing company operating in Australia and we order control
components from mytub due to there competitive pricing and excellent
service. They offer better delivery times than many local suppliers and are
always helpful with any questions we have.
Needed a motorised valve quickly, checked on MyTub, it was in stock and at a good price. Response was good and delivered when they said they would. Can't fault the service, will definitely use again.
I was happy to find exactly the products I wanted, with full descriptions so I was confident in what I was ordering. The price was very good too. I didn't expect the level of service at that price, but I was really pleasantly surprised. In particular, they changed the delivery date to suit me with no fuss, and then on the day phoned me back and got the delivery team to phone me, to make sure I would be in when they arrived. Thanks very much!
No issues with this Company,correct part shipped promptly.Now able to complete the repair of the system.
realy helpful. I am very happy with the out come.
Dissapointed on the lenght of time the order took to be deliverd otherwise a good service
Great service and amazing prices at least 10% cheaper than a few other sites I tried. Will definitely use myTub again.
The delivery was on time - particularly like the regular email updates to let me know how the order is progressing.
My initial enquiry was dealt with promptly and efficiently and my order was dealt with likewise. I was kept fully informed about the progress of my order, which arrived when promised and in perfect condition.
These people cannot do enough for you. Their customer second to none. I would have no hesitation in recommending them to everyone I know.
I was not the easiest customer they have had but they were really helpful even though I changed my mind after the initial purchase.
Really impressed with MyTub. I've used them a handful of times for various bits and bobs costing just a few pounds, to over a hundred. Recently I ordered a showerhead and riser rail which was delivered promptly and with plenty of delivery updates. However within a few weeks the showerhead had broken.
I emailed MyTub's customer service dept and they quickly replied to say that they'd sort it out. Which they did. Replacement came just a couple of days later and all I had to do was to swap the faulty showerhead with the new one and return the rest of the package with the delivery driver. Perfect. Highly recommended.
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