I've found a product that actually does what it says in the description. I therefore have come to the conclusion that Napiers can be trusted in what they deliver. I have recommended, and indeed introduced, several friends to Napier's products, one of whom had lived in Edinburgh and had forgotten about them. She was so glad to know that this original and unique company was still popular and thriving through these difficult times of recession. Thank you
Napiers (and the pro otic capsules which I take) were recommended to me by a friend. I am totally impressed by the information on the website, the reliability of the delivery and the capsules themselves.
I had bought some Napiers products in Bakewell, but couldn't purchase any further products from the shop's web site! I found Napiers website really easily and all the products were there. One product was out of stock, but they said it would be about 3 weeks before delivery and it came within the 3 weeks. Easy shopping!
Since moving from Edinburgh after many years, I missed being able to call into Napuers shop or use the clinics. This was the first time I ordered online.....and received the goods the day after I ordered! Terrific! Thanks!
I have had really bad pregnancy related excema and nothing would work to clear or soothe it. Napiers Starflower cream has made such a huge difference and now i can sleep at night. It's amazing! Service from Napiers was prompt and efficient but the product is outstanding!
I could find exactly what I wanted on the website. It was easy to order and pay for. I was emailed when my order had been received and when it was dispatched. If arrived very well packaged and easy to wrap for Christmas.
My family would not be without Napier's Sinus Rub. It is not like other products designed to clear your sinuses. It is very gentle and soothing, so much so that you think it is not going to work, but it does!
A friend let me use some Napiers infant cream for my sons eczema. After one use, his skin had improved! I just wish they had the larger bottle when I ordered.
The goods I buy are excellent and I would highly recommend the online service
This is a great company and product. Simple website, easy to order online, great quality products and prompt delivery.
AND they don't bombard you with hundreds of emails after you have bought.
Excellent all round.
I asked for help from the Herbalist in an emergency - the two doses of antibiotics from my GP a) not working to cure the abscess and b) the two doses of antibiotics from my GP having damaged my liver - causing a lot of pain there and additional illness. The Herbalist was excellent in her advice and Napiers was prompt to dispatch the needed herbs - which (unlike the antibiotics I had trusted) actually DID get the infection down - and my liver is getting much better too!
I would recommend Napiers unhesitatingly to anyone - they are marvelous!
Monica Wilde found this review useful
Napiers understand the products they are making and can advise which to use. Their products use natural ingredients and are as effective as products from better known brands which cost a lot more. I will be happy to support a local company and use them again.
The website is very easy to navigate and feels secure when making a purchase. The discount for the royal birth was great - it meant I could buy 2 products instead of just the one I had intended on buying. The delivery was quicker than I expected to and I think the products are working well. My only niggle is that the 2 products had a very similar description and I found it very hard to differentiate. I spent ages going back and forward between the infant starflower and chickweed and then realised I could get both thanks to the discount. A site I would really recommend!
Goods were not in stock yet stated they were available when ordered and paid. Waited a week and then sent an email as I had not heard anything about dispatch. Despite website saying try to get back to you within 48 hours they didn't. Was over a week to say product out of stock , awaiting delivery. Online shop and online customer service does need some attention. Products however are excellent.
The products are wonderful in quality and the prices are affordable. The ordering website is easy to use and secure - and the orders arrive very quickly. There are so many products you will want that you can easily save on postage - which is Free on orders over £20 - how good is that! Brilliant I say!!
I have got fall in love with this herbal brand because of their outstanding packaging from the font used on the label to the glass they used for the packaging since first time saw it. Unfortunately, for some reasons, which i don’t know, those beautiful and useful glass packaging gonna be discontinued very soon, and all swap to the "normal" plastic package. I feel heart breaking . I will still purchase those one with special ingredients and formulas i have tried, but for others like aloe gel or things i haven’t tried , it would make no different to me now , either buying it here or somewhere else.
It's brilliant to have free delivery on products, and it is always really fast. Love my face creams, my skin looks and feels fantastic - and I'm 50. Thank you!
East to find exactly what i was looking for and as always the service was fantastic.
I didn't need any advice on this particular purchase but on previous purchases the advisers have been wonderful.
I always recommend Napiers to my friends who complain of any ailments, i would always check here before going to the doctors for treatment, especially for any skin complaints.
I love Belif's products. Previously when I used another products, there was red spots all over my face and now my skin has gotten better. However, I would like to recommend Belif to use loyalty card for customers to collect points and able to redeem products using the points.
I have only ordered a few items. The service is quick and efficient. Lots of product information online. Website easy to browse. Checkout can improve. I ordered a deal of two items and it wanted a product code, I was unable to find this. I think the checkout should have automatically calculated the discount. On my last order I ordered two items and received a leaflet which offered a promotion on the said items I had ordered. Bit late, maybe this freebie could have been enclosed. Just having a little moan. On the whole the products I have ordered and used and reordered are excellent. Very happy with the results. Guess it does what it says on the tin!
I cannot recommend Starflower Cream from Napiers highly enough. I bought some for my sister's allergic reaction to latex gloves - it cleared the problem completely. Recently, I bought myself a tube from the shop in Edinburgh and tried it on both heat rash and insect bites, it was totally effective on both. I ordered some more online, it arrived in a couple of days, no postage charge and, as in the headline, before the e mail informing me it had been despatched! Brilliant product, first class service.
Easy-to-use online ordering, prompt dispatch and efficient updating as to what stage the order was at. The order arrived quickly, and well-packaged.
Have previously visited Napiers shop on visits to Edinburgh, and always find the staff very pleasant and knowledgeable. Will definitely use internet ordering again, for between visits.
i ordered a Herbal Tincture and then had second thiughts about whether it was the most appropriate thing. I phoned and spoke to Monica Wilde. She kindly phoned me back after doing some research to recommend something more Suitable.
I ordered online for the first time and was given an excellent service.
I was kept informed by email with the process of the order from packing to despatch date.
I will most certainly use this way of shopping from now on.
I love Napiers products. I used to go to the shop in Chichester when I visited a friend there. I am so happy that you are continuing to supply your products and really look forward to herbal products increasing in popularity and legislation stopping being so obstructive - these are educated and well trained people - we don't need to be protected from them - it's that doctors need more knowledge in herbal products. So I look forward to the time when there is a Napiers in every good sized town.
I needed a couple of products, and the info on the site was spot on to make sure I knew what was getting. The follow up once ordered was brilliant as I knew when products had been dispatched, and also that as one was out of stock, they kept in touch so I knew when was coming to me.
Very friendly, and professional
I purchased two tubes of Napiers Age Defiance Corrective Skin Cream to get rid of some polyps and sun spots, as it claimed it could do.
I regret to report that this cream is totally uselss at doing either,and would recommend other prospective customers not to bother.
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