I arrived early for my appointment , not a problem just took my keys and car straight away. There was a comfortable waiting area with a coffee machine. When the mot had been done, the guy told me what had failed, asked if I wanted it rectified there and then which I did as only wiper blades and car was ready within 5 minutes. I had used an offer to get a cheaper mot but they were half price anyway. Would recommend national to anyone else.
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