Native Instruments reviews

Native Instruments reviews

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7.7
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Best RMA service I've ever experienced

My NI Kontrol developed a fault after about 6 months and while the initial support was a bit on the slow side, when it was passed over to hardware support it was extremely efficient, UPS picked up my machine for free, shipped it out to Germany and it was fixed the same day and sent back immediately in perfect working order.

Some of the companies I've had to RMA stuff back to in the UK (where I live) have taken far longer to resolve problems so kudos to NI.
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Amazing Maschines !

Keep up the updates and the good work , for Electronic music instruments , we choose Native !

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