Don't seem to understand the word unsubscribe
I purchased an item from this website around 6 months ago and signed up to their newsletter. After a couple of emails I decided to unsubsribe as I no longer needed their services, but the emails kept coming. Not only this but they were sending leaflets to my house, every one of them I returned to them asking for them to stop. I have sent two letters expressing my disappointment in their service, to which I have received no reply.