Natwest reviewed by

9 Reviews

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Terrible customer service

Always experiencing a 'high volume' of calls - read as 'we don't employ enough staff' so expect up to 20 min wait to speak to anyone, staff behind front counters behave as if they are doing you a favour - business managers leave a lot to be desired - Natwest used to be a great Bank but now are sadly lacking in many departments, we're currently looking to change accounts.
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