They think terminal cancer's a reason to ignore me.
This company are the lowest form of dirt.
Having got cancer, and needing proof of address to qualify for a travel pass, I thought they might be helpful and send me a statement. Oh my word how wrong I was... they promised time and time again they would, but didn't.
When I struggled in to the branch, it took an hour and a half to persuade them to,
I genuinely believe they were waiting for me to die so they wouldn't have to bother.
Does it get worse than that from a bank? Oh and they've pilfered hundreds in unjustifiable fees.