After visiting my local branch to make a deposit, I was pressurised into having a "review". The appointment was set up for a Saturday morning at 9:30.
Out of courtesy, I arrived at the branch at 9:20, presented myself at the information desk, and was asked to take a seat.
At 9:40 I asked why I was still being kept waiting and was told the staff member was still busy with her 9 am appointment. I offered to wait a further 5 minutes and left the branch at 9:46.
The staff member on the information desk attempted to re-book this appointment, but what confidence do I have in it being honoured.
All in all a waste of my Saturday morning, and not good enough