I applied for a new account with NatWest as I was having bad service with Barclays..... But my service with NatWest was ridiculous...... I went to one of the local branches in Tenby, they said we dont open accounts here. So I was in Milford Haven one day and went in there.... I was told to come back at 3:30 so I did... They where very punctual and helpful. They opened me an advantage gold account, with Visa Debit..cheque book.... They also said I could have a £7,000! Overdraft limit, I declined and said £250 would do. I got my card, pin and cheque book through and went to pay my mortgage with my card as I hadn't been able to set up a new Direct Debit in time..... They said my card had been declined and to contact my bank. I went to Cardigan branch my closest who said my account had been closed.... I asked why, no explination.... So i asked where my money was, he said im not sure..... I then had to go to Halifax and withdraw my savings to pay my mortgage...... Me, my partner, brother, sisters and nan have now all moved to Halifax and its going well. They offered me a sensable overdraft and never had any problems
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