I had an Natwest Account for 6 days and closed it, the safe in a few branches I find not welcoming and look bored of there jobs.
There Parent company RBS (Royal Bank of Scotland) is 80% owned by Tax pay, but wonder how they can afford to show adverts, I am sure Tax Payers should attend CEO meetings about the bank and not MP's. Still makes you wonder how Natwest can charge customers overdrafts when they have already paid it in Tax.
There getting money from Tax payers twice over and when you pay tax on your current account it's most likely heading back into the RBS group.
A family member who is in another bank or building society took some money out of a Natwest account but did not give them the money so got worried and asked to use Natwest phones to contact there Bank or Building Society due to them being worried and Natwest Staff where leaning over and asking them to hurry up. Seems it's okay for them to put money back in next day put not happy to re-assure a member of the public and they were also rudely spoken too.
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