Bought a Dell M1330 from them. First unit had a faulty screen (they obviously do not check the units properly before sending them out to customers). Had to take a day off work just for the courier to come and pick it up again. Had the replacement for 8 months now and have just sent it back because it was overheating, and the plastic frame surrounding the touchpad has cracked. They are refusing to replace the part under the warranty and say I will have to pay for it. The laptop has been kept in great condition without any signs of misuse or damage.
They respond to messages once per day so it takes weeks to resolve an issue, and sometimes they just don't bother replying.
Will NEVER buy from these amatures again. Agreed they save you a lot of money. But if when it goes faulty, they charge you for things that are clearly defective and should be replaced under the warranty in my opinion they are not worth the hassle.