[REPLY]
I own a ski chalet so know what standards should be kept and how things should be ran. I went on a holiday from stansted to meribel with Neilson as part of a trip a friend arranged and was very disappointed. The two chalet boys could not have cared less and told me that they were 'only staying around to get the money the company withholds until the end of their contract'.
Very poor levels of cleanliness also! NB: This holiday was mid March last year (2012) and the property was the Etoile D Neige if Neilson read these reviews!
Neilson are so professional, good quality kit, great food, great staff. Been on 5 holidays now and can't fault them.
Tip, check prices regularly on the web and you can get a bargain, particularly in May
Get to know your customers. Simply claim your company now. Get real customer insight and respond to your reviews. It's free.