I like some of the clients in the previous reviews had an issue with a voucher purchased from an another company. I contacted Nellypot and received almost immediate replies from a lady called Becky. She dealt with my issue quickly and efficiently by restoring my voucher code. I haven't yet tried the code again because the item I wished to order for my daughter was now out of stock. I will be trying again tomorrow. I found the customer service outstanding especially at this time of year when the demand for their handbags must become greatly increased. I cannot yet report on the quality of the merchandise but will do as soon as I manage to place my order and receive it.
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