The Networking Store reviews

The Networking Store reviews

Excellent
9.3
from 0 - 10
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Review by confirmed purchaser

Utterly reliable

Just placed an order for a patch cable and it was delivered very quickly indeed. Great service.
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Review by confirmed purchaser

Good but disappointing

Out of 2 orders I have had 2 different problems. The first order was taken then not delivered as there was a stock issue. I was called and informed and an alternative was offered but it delayed my install date by a day which didn't make my customer very happy. The second issue was more with the courier as my delivery was sent to the wrong address despite the full address and postcode being given. I had to go to the other address and collect this myself to avoid the job being held up. Cheaper than Cable Monkey but at what cost?
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Review by confirmed purchaser

First Class Service

First class service, easy to order arrived promptly and was exactly as described.
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Review by confirmed purchaser

Excellant, good quick service, will use again

Good web site with quick ordering and delivery, I have not had to communicate with them other than ordering with was first rate!
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Review by confirmed purchaser

Massive hidden charges at checkout.

I was very happy with my order for three items, it was not the cheapest I could find but I felt the quality looked slightly better so decided to buy from here. After paying for the items I noticed that I had been charged almost DOUBLE. After checking my order I realised that VAT had not been originally addend nor an extortionate (for the size/weight) postage price.
The Networking Store Limited

Reply from The Networking Store Limited

In response to your review and for the benefit of others that may read it I feel I must reply as your title is incredibly misleading.
All our products in the store are displayed showing the EX VAT and INC VAT price.
After you have selected the BUY NOW button the What's In My Cart page is displayed. On this page the only delivery method and cost is clearly displayed in the following statement:
>Shipping to UK locations by Courier only.
>Shipping costs within the UK Mainland are £6.95 per order and items are shipped >on a next working day service Monday to Friday. Goods shipped on a Friday for >next day delivery will be delivered Monday.
>If you require a next day timed delivery or Saturday delivery please contact >sales on 0844 3573410 for a quotation. Deliveries to parts of Northern Scotland >may take 2 to 3 days.
After going to the PayPal express site to obtain your address details you were then returned to the Checkout Confirmation page to confirm your order and address details are correct. On the page the products and prices were listed and your totals as below:

Sub-Total: £11.19
Next Working Day (To UK Mainland Only ): £6.95
VAT 20%: £3.63
Total: £21.77

Payment is then taken when you click on the Confirm Order button.
I believe that the site is not misleading in any way as the inclusive and exclusive VAT is clearly shown on all products. Our delivery method and cost is clearly shown on our shipping page and in the shopping cart. Finally, you have the option to check your order and abort it after reading the totals etc on the checkout confirmation page.
If you would like to return the products back to us, I am more than happy to issue you with a full refund.
Regards
Steve Pearson
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Review by confirmed purchaser

Super easy website, superfast delivery

Simply order and its on your doorstop the next day!

Website is easy to use and are able to print invoices too.
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Review by confirmed purchaser

Good selection and value

I needed some specific cables to colour-code my patch panel. This place had lots of options to choose from so I found exactly what I wanted. The cables came very quickly.
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Review by confirmed purchaser

Goods received in good order.

Following a hiccup by the courier I received the goods on Saturday after they had been delivered to the wrong address. The networking store were very helpful in following up the problem.
The Networking Store Limited

Reply from The Networking Store Limited

Hi Mark

We take our review system extremely seriously, so you can imagine my disappointment on the one star you gave us.

The goods left us with the couriers on the day you ordered and should have been with you on the 28th.

Unfortunately, as you haven't contacted us directly either by phone or email we were unaware that you hadn't received your order.

We will contact the couriers first thing Monday morning to find out where your order is and will call you to advise.

For any other customers reading this response, if you have not received your order by the next working day please contact us direct (before leaving such a negative review) so we can speak to the couriers and resolve any issues for you.

Kind regards

Steve Pearson
The Networking Store
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Hi Mark

Spoken to the couriers and your order was delivered next day at 11:24.

I hope everything is now to your satisfaction.

Regards

Steve Pearson
The Networking Store
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Review by confirmed purchaser

as expected, quick delivery of correct goods. expensive delivery fee.

ordered some cables, paid by card. goods delivered in a box a couple of days later. just what I expected and had hoped for. no reason to complain or praise. no option of cheaper delivery which is a bit toot if you are in no rush. good cables at a good price though.
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Review by confirmed purchaser

£1 Cable £7 Courier

surely you would be in greater demand if you sent small lightweight items by Royal Mail - shove it in the post box!
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Review by confirmed purchaser

Great Service

Everything arrived sooner than expected making the whole purchase a doddle.
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Review by confirmed purchaser

Quick, accurate despatch but other options would be useful

The goods I ordered were shipped promptly and arrived early the next day as promised. However, I didn't need them nearly this quickly and so a reduced cost option with a longer wait would have been useful. They also don't take American Express which is the standard card issued by my company. However, these are minor points and the overall experience was excellent.
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Review by confirmed purchaser

excellent customer service

The site itself it easy enough to use and a has a goodf range of products. But what really set them apart and prompted me to take the effort to peon thios review is the excellent customer service I received. A minor mistake between what was ordered and received was dealt with in the most professional and from my sstandpoint hassle free manner. Highly recommmended for all your networking needs.
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Review by confirmed purchaser

Great service, quick delivery

No problems at all, exactly as expected. Delivery was next day.
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Review by confirmed purchaser

Good products, but need clarification on delivery which is expensive

This is not the first time I've used The Networking Store as I've found the shielded, snagless cables to be of good quality.
Downside is that the only option for delivery is "next working day" which doubled the cost of the purchase, but then having ordered the cables mid-afternoon on Saturday, paid for "next working day" delivery, the cables only turned up at 6pm on Tuesday.
I placed an order with Amazon at the same time for a different product also with "next working day" delivery (which cost less) and this turned up as expected on Monday morning.
If the only delivery option you provide is "next working day", you should at least deliver against this standard!!
The Networking Store Limited

Reply from The Networking Store Limited

Hi

Just to clarify. Our couriers did deliver next working day. We do not work Saturday or Sunday. So if you placed your order on Saturday no one is working to process your order and our couriers are not available. Your order was processed on Monday our first working day and was delivered Tuesday. The couriers deliver any time between 8am and 6pm.

Please feel free to give us a call if you wish to discuss further.

Sales
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Review by confirmed purchaser

The Networking Store - A Top Shop

A great price and unbelievably quick delivery, what more could a customer want
Well satisfied......well done.
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Review by confirmed purchaser

goods here next day

fast service and delivery
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Review by confirmed purchaser

Solved a problem of RF interference from my patch cabling.

The service provided was most helpful and delivery quick.
The Cat 6a patch cables with the screened pairs worked well
to supress the RF leakage from my computers to radio equipment.
which has proved a problem for some time.
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Review by confirmed purchaser

Fast delivery, excellent customer service!

After placing the order, I received an e-mail quickly stating the Server cabinet ordered was out of stock. I asked for a larger size instead and this was done without any problems or extra payment. Received order next business day.
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Review by confirmed purchaser

Hassle free and efficient

Really easy, just ordered my item, paid for it and it was delivered the next day.

The Networking Store Limited Details

About this company

Visit The Networking Store

Contact information

Call us on: 0844 3573410
We live here: 189 Main Road Duston
NN5 6RD Northampton
United Kingdom

Category

The Networking Store is ranked 22 out of 89 in the category

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