I was suckered in to signing up for a .com with Netsol with a cheap introductory deal and over the years the prices are going up and up. Moving my domain from these incompetent idiots is the last thing I would think of doing due to my experience of their utter lack of technical ability.
My domain expired. I was not informed it was due for renewal. I logged on to the site and made a payment for 5 years via their website to get my domain back up and running. I am charged a "reinstatement fee" as a penalty for not being informed of the renewal. I am losing email and business at this point, so I have no choice. After making the payment I receive NO notification that the transaction was successful.
I call them. I am told that my online transaction failed and I HAVE to pay via credit card. No apologies. I get my card out and pay for another 5 years and again.. a reinstatement fee, my penalty for signing up with this people.
My domain is back up. The next day I look at my account and, you guessed it, they took 2 payments from my bank account.
I had to call them 7, I repeat, 7 times before I FINALLY get a refund for one of the payments. When I get my refund my domain goes down for a few hours in the middle of the night, I am alerted by my site monitor, then it is reinstated. When I call to ask what happened they deny all knowledge. Their DNS systems are substandard and prone to being down randomly, I have come to accept this.
The worst company I have EVER EVER dealt with. The cost me thousands of dollars in costs and lost revenue. Please don't make the same mistake as me and just go ANYWHERE else.
Hej, jeg registerede et domæne hos networksolutions d. 25 august, det var et 'sjældent' domæne jeg havde kæmpet længe for at få, dagen efter modtager jeg en e-mail om at de har tænkt sig at annullere ordreren, sikker fordi de har tænkt sig at bruge det selv.
Jeg kan ALDRIG anbefale networksolutions til NOGEN, det er simpelthen for groft fordi nu skal jeg ud og hold nøje øje med hvornår det bliver frit igen, der er allerede end er har taget det, og der kan gå mange år.
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