The product was the best price I could find online. Delivery was free and took 2 days. Very satisfied..........but really, that should be the standard service and no big thing! Unfortunately a lot of other stores have taken the P@&s out of what should be standard service.
I will definitely be ordering more products from Nevada music!
It was nothing but a pleasure dealing with nevada music, they were very fast at replying to my questions, very friendly and helpful. i ordered a gibson les paul which was not instock and they ordered it in and it arrived within 6 working days. i had emailed my local guitar shop (not mentioning any names) regarding the same guitar about two weeks prior to dealing with nevada and never got a reply. i will definitely be dealing with nevada again. Excellent Service
The Natal Andante Large Snare Wire Cajon, I purchased for my husband via internet from "Nevada Music" was quickly dispatched/ well wrapped and the price was much lower then any other company on the internet. The communications before arrival of instrument was detailed and updated daily, I highly recommend this online store and would use it again. Thank You
I ordered a Gretsch case. It arrived in 3 days and the delivery guy was great. The case was quite expensive but I expected that before I looked for a supplier. Nevada were one of the few who had them in stock. I would use them again.
I ordered a ESP LTD H-330NT very quick despatch and delivery and was kept informed of where abouts of package every step of the way.
But no attempt was made to send the guitar in a good state to play. The action was awfull. the neck was all over the place and the intonation was out too, I had to take the guitar to my local guitar shop to be setup properly and new strings put on as the ones that came on the guitar looked used. This cost me an additional £35.
The guitar did not come in its original packaging or with any user guide which leads me to believe that it was ex display, which was not stated on the website when I ordered It.
I would just like to say that since writing this reveiw i have spoken to Nevada Music and they have now sorted out the problems i had with the guitar.
I have a Paul Reed Smith, which I bought from somewhere else. I lost an intonation screw on the High E string, and had looked at sourcing a replacement. I tried direct from PRS, and from the location I'd bought the guitar from (without success). Based on previous good service received from Nevada (I bought a Squier Bass pack for my son, and a Boss GT-10 for myself in December 2011), I sent an email to Nevada, as a long shot. Within a few working hours, I'd received a reply from Chris saying he'd spoken to PRS (UK) and secured a screw. As an additional bonus, it would be at no cost to myself. Within a few days,I had a parcel in the post, and my guitar was complete again. It's service like that that is worth so much to me.
Having been a professional musician for some 25+ years I have used a variety of music shops to purchase musical equipment ... Some have been good, some not so ... However I have to be honest and say I cannot recall ever having been treated as well as by Nevada Music. Sometimes they tell you what you don't want to hear when items are temporarily out of stock, but I'd rather have an honest dealer with a little integrity, than someone who promises me an item and then ruins the shopping experience when they are ultimately unable to deliver ... Just purchased Pro Tools and Eventide plug-ins from these guys and it arrived promptly and at a very competitive price ...Although there are some very good music stores in the UK, Nevada Music is always my first port of call when looking to buy new gear ...
Item bought : Korg Microkorg Synth
Okay, first the good part of the review.
The price of the synth was very good, in fact the cheapest I could find at the time.
The ordering service online was easy and email information and confirmation of the order were prompt and useful for tracking my order.
My synth arrived when expected and was packed very well.
Right, now onto the not so good part of the review!
On opening the parcel it was apparent that the synth had been in and out of the box because the box was not sealed and there were signs of light usage on the unit.......may have been an ex-display unit?
Although the synth functions perfectly I am not entirely happy as clearly I would have preferred a 'brand new' boxed item as this is what I have paid for!
I realise that I could return the unit but I am not taking up that option as the synth itself is not faulty or badly marked in any way (ish!).
I can only therefore give Nevada 3 out of 5 stars and unfortunately I would urge caution and maybe a phone call to them before making a purchase just to make sure the item you are buying is not ex-display or demo.
Update: Since submitting my review Nevada have contacted me offering an apology for this issue and as a customer I believe that shows an indication of their intent to remain focused on providing a quality retail service. My review is however still valid but I feel it only fair to note Nevadas response in order to highlight that they are prompt to offer assistance if a customer requires it.
My 12 year old son bought an acoustic fender package and having spent all his saved up pocket money (and some of mine) slightly over budget, saved on the postage by choosing free delivery(3-5 days). Panic struck when he realised he ordered on a Monday and 5 days would mean it might not be here by friday. We had asked for delivery to our work address as we are here during the day, but away next week. I called Nevada, who were excellent and sorted it all out for me and the package arrived this morning (Thurs). I will have a very happy 12 year old when I get home. Well done, brilliant service.
I bought a Pre-Owned Roland Fantom G8 from these guys through e-mail. They were very hassle-free and were very quick with processing a delivery too. It is incredible how services like this exist and I definitely recommend this place to everyone who is interested in buying music equipment of such. Will be purchasing from again!
In a competitive market the lowest price is not always the one to go for, but for my pedals and board Nevada were on the money, had a free board deal, and the service and packing were great. This was my second experience of the team and they were as good as the first...no fluke!
I have purchased a few things from Nevada now, and I have found not only their prices to be cheaper than other guitar shops, but their service, free posting and speed of delivery to be outstanding.
Even when I returned an item which I believed to be faulty (it wasn't; it was a battery issue I had stupidly overlooked), they returned it quickly with a couple of packets of complimentary strings.
I would recommend Nevada music to anyone looking for the best choice of equipment at great prices.
Please keep up the good work.
The website correctly showed that the item was on order and when I went ahead and placed my order anyway, they called me to make sure I understood what was going on. Once it was available (almost immediately as it turned out) they arranged for the delivery on a day that perfectly suited me.
I can't fault them.
And the Natal drum kit they sold me is pretty spiffy, too.
Ordered 3 Boss TU3 pedals Monday night at around midnight. Arrived Wednesday. Emails correspondence was excellent informing you of what was happening and when. My only gripe which prevented me giving 5 stars was at the end of the online order process when a message popped up saying there was a problem with my order and they were aware of it. Followed by duplicate emails stating I had ordered it twice. I just hope I am not charged twice on my credit card.
I purchased a snare skin and drum sticks for my son in law's birthday. Easy to use web site, full description. Great value, quick and easy to pay. Most important I chose the free delivery option and it was still very quick service.
I was sent comprehensive tracking information on each stage of my order. It was well packed so tip top condition to give as a present. Thank you Nevada Music. I will certainly shop with you again and tell the guys in the band what they are missing.
I placed an order for an electric guitar over a bank holiday, for free delivery. It was delivered within 2 working days. Excellent packaging (wish larger companies would take note). the correct items at a great price. I will be using this company in the near future for more equipment.
I did try other companies for a price match but they couldn't even get near.
Keep up the good work !!!
After purchasing a new guitar of Nevada it arrived swiftly the 3 days later on their free delivery service. It was packaged extremely well and the guitar was in pristine condition when it arrived. To top it off they threw in a free packet of guitar strings which were a pleasant surprise when i opened the box. I couldn't have asked for a better sevice!
Second time I've used the company, both times, incredibly fast delivery of quality goods at the cheapest prices I could find after extensive searching. Youtube videos of products in use was also incredibly helpful.
Couldn't recommend this company more :)
I had a problem trying to get some of the new Fender/Meguiars Mist & Wipe finish Enhancer for my guitars, as I had previously purchased some online from a well known company. The company in question either had no stock or they no longer sell it, I found that the product is exceptional in fact I don’t think there is anything on the market that can match it, having tried the high street with still no luck I found a thread on the internet that lead me to Nevada Music. Nevada are known to me due to them being a main stockist for the Blackstar range of amps and effect pedals, not only did they sell it cheaper than I had originally bought it, but also the postage was free and to top it all I ordered it on the Friday and it was delivered on the Saturday. That's what I call top notch service and I will definitely be using Nevada music in the future.
Although this was the first time using Nevada Music,I would not hesitate to use their services again and recommend them to other people. Nevada Music are efficient, professional, courteous, more than competive on price and postage and were excellent communicators at all stages.
In this day and age it is so refreshing to deal with a company of such obvious quality.
Well done and thank you!!
To reply as a company, please log in to your business account.