Nevada Music reviews

Nevada Music reviews

Excellent
9.9
from 0 - 10
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Fantastic online retailer, speedy transaction and fast delivery.

I was looking for a specific instrument from Epiphone. Having the list of dealers in front of me, as soon as I saw Nevada, I prayed they would have the instrument I wanted. I had previously helped my parents purchase an instrument from Nevada, and knew how great they were. I was not disappointed. They had the guitar I wanted, and the cheapest of all those I'd looked at, and with free next day delivery, I was really, really happy with the service I got. They emailed me every step of the way, and I even got texts off the delivery company. The transaction was faultless, and would tell anybody I knew to use them.
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excellent service, refunded VAT without asking and very very quick!

I was so impressed, I knew there would be extra shipping as I was in the Channel Islands but as it turned out the VAT refund was more than the shipping cost so I woke up to find a refund in my paypal account already!

Excellent communication from the store, would recommend to anybody!
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Hugely helpful

I went and bought my new fender deluxe reverb amp in store at nevada, they were very helpful, gave me loads of time to try the amps and pedals and all the right information I needed, I won't be shopping anywhere else for some time.
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Will purchase from again.

As per my rating, 5 stars, would not hesitate to use again. Items delivered quickly and on time, items very well packaged.
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GREAT, Chuffed with my new purchase !!

Bought a used VOX Guitar cab from Nevada, via eBay... but also had some email / phone call interaction too. I wanted the item next day, rather than the standard economy shipping option provided... as I was home the following day. They agreed to ship it in with no extra costs. Fantastic !!
I work in a guitar shop myself so understand all the logistics behind the scenes... but they tackled it all very efficiently and professionally. If I was to be picky the item could have been packed with a bit more care but luckily is was mint on arrival. Highly recommend my own rivals !!
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Excellent friendly and reliable service

Ordering from Nevada was really simple. After an initial enquiry to find out if they could ship out to my location they provided the help and advice required and looked for the best options available for me. They kept in constant contact with me keeping me updated at all times. The service was excellent helpful and friendly. I have no hesitation in recommending them and will definitely be buying from them again.
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Straight forward, easy to use and quick delivery.

As we live in the woolyt wilds of the Highlands, getting a music shop aint easy so an efficient, well stocked online supplier like Nevada is a Godsend. They were the only site where I could find what I was looking for and setting up an account was so straight forward. Item dispatched immediately and although we don`t expect next day delivery where we live, the item arrived very quickly indeed. Well Done!!!!
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Couldn't ask for more

Ordered and arrived next day. Couldn't ask for more.
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Excellent shopping experience. Rapid response and competitive pricing.

This is the second time I have ordered from Nevada Music and again they did not disappoint. Website is a pleasure to use and their despatch organisation appears to be superb. Goods delivered exactly as promised. I will be buying from this company again in the future.
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Fantastic online shopping experience

My experience ordering online couldn't have been better. A friend recommended Nevada Music to me and linked me to a particular guitar that he also recommended. I ordered it on Wednesday morning and it was with me less than 24 hours later. Packaging was very secure and the price was great. Fantastic - I won't hesitate to use them again!
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I'm like a kid in a toy shop!

You walk in, and lord behold every musicians dream....being surrounded by gear and toys and instruments where everyone there is as enthusiastic as you in music. All this and hard to resist price tags, yes I'm sure you could find somewhere in the world which would say they'd sell it cheaper but then add there shipping costs to it and you'd be paying more. I personally like to put my trust with these guys, so far never let me down, excellent service and excellent range of products!
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cheaper than the rest

searched for a fender squier guitar and amp on the net for my 14 year old son and found nevada to be over £25 CHEAPER than anyone else for EXACTLY the same product. Delivered promptly ,, would recommend to anyone
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A cut above the rest!

Have been an on and off customer for 20 years.

I recently bought an Alesis IODock which turned out to be faulty after 6 months. I couldn't find my receipt but proved purchase with a bank statement, and Chris handled this all with minimum fuss. Got my refund and bought an alternative device, and will continue to buy from them at least for another 20 years!
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What visiting a music retailer should be like.......

Dropped in on Bank Holiday Monday on a browsing trip - tried a few guitars and came away with a Strat Deluxe. Staff were helpful, part ex deal agreed with no fuss and all sorted in minutes.
Staff were helpful, knowledgable - no pressure sales and made the whole experience a pleasure.
I've bought several guitars from Nevada over the years and this is why I keep coming back.

Until the next time - cheers!!
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Tanglewood Roadster

One of the only places to have the guitar I wanted in stock. It was a decent price and came exactly when it was expected. The guitar was well packaged and in perfect condition. A+ service, thanks!
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excelent! recommend to buy online with nevada music!

I'm from Italy....I bought a rickenbacker guitar at nevada music....at the beginning I had hesitations....it's normal....buying abroad...but I have to thank Andy for his assistance, the explications to my many questions!! The prices are very good at nevada, and the service too!!! In 3 days from the payment my guitar was at my home, in perfect condition, the packing was very very good!!!! I'm sure I come back to buy others thing at nevada music!!!! great!!!!! great!!!!! Paolo
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perfect service

I bought a valve amp at a great price, It was sent out super quick. but it had a problem. an email to Nevada and to my suprise I got a fast response. Together we found the problem, Nothing to do with nevada just a fualty valve. I had a spare to fix it but they got orange to send 2 more pre amp valves.

Good prices
friendly service
and most importantly they know their business.
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Excellent !!!

This is my first review. I've bought from Nevada before (Guitars, pedals leads etc) and never had any problems which is a good thing. The staff have always been friendly and professional. However, in this instance I thought a review was worth doing.

Firstly, problems happen. It's a fact of life. It's how people deal with them that matters.

I recently had to return a Roland amp bought for me as a Christmas gift, which had a damaged floor stand which wasn't spotted at the time of purchase.
I was a bit apprehensive, largely due to my pre-conception that Nevada may be similar to other large distributers, such as certain Electrical outlets (did I mention I like Indian food), and therefore their customer service may be similar.

How wrong I was.

When I rang to explain the situation, they were very understanding, apologised straight away and said that if I bought it in they would be able to sort everything out.

When I did go in, after inspecting the amp they offered me a range of solutions (all good). And I opted for a replacement that they had in store. It had a different finish and they were happy for me to take a look at it first to make sure I was 100% happy. Shortly after, I was on my way home with my replacement. My only problem is the store is like an Alladins cave, so every time I go in there I always spend money no matter how hard I try to resist :)

Needless to say I'm going to carry on using Nevada and would recomend that others pay them a visit.
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Amazing service.

I live in Portugal and had a problem with my keyboard, I flew it back to them and they got me a new one dispatched straight to my UK address on Christmas Eve (amazing) and ready in time for gigs over the New Year! Very quick, efficient, helpful service.

Thanks a lot Andy!
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Good prices, reliable service

I ordered my Roland Street Cube from Nevada because they offered the best price i could find, it was £45 cheaper than anywhere else! Also, because it was over a certain amount they gave me free delivery, so that was great. Their service and delivery was very good, i didn't expect such a fast delivery seeing as it was over the new year period, but i was pleasantly surprised! There was a delay in the shipping as it could not be dispatched on new years day, i expected this anyway as i ordered the item on the 30th of December, but they did go to the trouble of emailing me to inform me of the delay which was very good of them and not many companies do that. The item arrived on Thursday the 3rd which was great considering that i ordered it just before new years, very impressed. Would recommend this company to anyone, the item was packaged very well and was a quick delivery and the customer service was above and beyond. You can't go wrong, really.

Nevada Music Details

About this company

Nevada Music is an award winning music store, located in Portsmouth, UK. We stock a huge range of guitars, keyboards, drums, amplifiers, studio, PA and DJ equipment. Our store is just a couple of minutes from the M27 and we have plenty of free parking outside. With over 41 years in the business, we've got bigger by being better. All of the staff at Nevada take personal pride in providing the best customer service possible.

Visit Nevada Music

Contact information

Write to: music@nevada.co.uk
Call us on: 023 92205100
We live here: Unit 12 Fitzherbert Spur
PO6 1TT Portsmouth
United Kingdom

Category

Nevada Music is ranked 10 out of 529 in the category

Nevada Music is ranked 3 out of 87 in the category Music

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