I found Nevada Music by chance. I needed to find a decent electric guitar at a decent price for my son and I needed it quickly. However I didn't opt for next day delivery, as long as I got it by the end of the week that would work for me. I actually received it two days after ordering and I was really pleased with the tracking service they offered as well. The guitar was packed very securely indeed, I was very impressed.
Everything went smoothly and my email was very politely dealt with and responded too. I will be using them again in the future as I have an account with them now.
I found the company while looking for a particular bass guitar that no other online shops seemed to have in stock. I was a bit hesitant to order from a company I hadn't heard of, but I really wanted that guitar! The guitar arrived the next working day (Friday into Monday) by courier, with a text to tell me when to expect him. I mean like, between 12.30 and 13.30, none of this "between 9 and 5" crap. The guitar was boxed very securely, with an outer box and a hell of a lot of bubble wrap before getting to the actual guitar box.
I will definitely be shopping with these guys again!
Ordered an amplifier lunchtime and it arrived lunchtime the following day.
Really pleased with ease of ordering and the speed of delivery.
I could not have got it any quicker if I had gone to the store and it would have cost me more in petrol.
Very pleased with the excellent service and speed of delivery.
Item arrived promptly within two days of ordering. I would have given you five out of five but I was somewhat confused by the advert which said RGT initial grade when I clicked on the link. So I e-mailed your customer services to check that you had the grade 4 book in stock. The communication was clear and concise and I am happy with my purchase. So for future reference could you make sure the picture of the book advertised corresponds exactly to the wording of your advert.
Zoom H1 Recorder
I knew what I wanted in the product and the information on Nevada Music's web site helped me make the final choice.
The item was in stock, so I ordered. Acknowledgement was immediate and I was kept very fully informed at every stage from order processing to dispatching a very short while later and delivery within 2 days.
Good description, excellent communications, excellent packaging and speedy delivery - couldn't be better
Product: Boss CEB-3 Bass Chorus pedal
Ordered online at lunchtime, arrived next day at 11am - and that's just using the free 'Standard' delivery! Excellent.
Product was well wrapped and in perfect condition. However it didn't come with a power suppy, and I think that maybe Nevada Music should just mention that on their website - but it's not a major hassle.
I've used Nevada many times before, and they're always great to do business with - and if there are any problems or questions, they can't do enough to help.
I get the impression that the company is run by music fans, who want to build their business' reputation through good service and enthusiasm for their products.
First time I've used Nevada.
Bought an Alesis iO2. It was in stock where it had been out of stock elsewhere. It was delivered extremely securely in a larger plain box full of soft packaging material with a sticker on the outside ensuring the addressee's signature was obtained before handing over box.
While I usually choose like for like items based on free next day delivery, the 3 to 5 day free delivery offered here delivered in 4 days.
I will be using Nevada again in the future.
i have bought all my guitars and amps from nevada music since about 2002 - an ibanez bass, an ashdown stack, another ibanez bass.....2 guitars and most recently a musicman bongo. i have only ever once had a problem with my purchases (faulty amp speaker) and it was dealt with promptly, courteously and professionally. seriously i cant recommend these guys more. my last two purchases (the two guitars and the musicman) i bought whilst living abroad - the orders were shipped to me securely by courier and arrived within 2 days. above all else, i think Nevada Music has THE best customer service of any shop i can think of. thank you guys and make sure you get the curry and them beers :-))
Really professional service from start to finish, excellent people to deal with. It was really refreshing to deal with people that actually, without even thinking about it, that the customer is important. Brilliant experience keep it up Nevada Music.
Ordered js-8 from the net, paid for next day delivery, got the goods at 9.30am next morning. Got emails throughout the process keeping me informed of what was happening.
js-8 was un-damaged and worked perfectly well. I will be doing business with Nevada Music any time I require musical equipment, could not fault the process and would recomend anyone to use Nevada Music for a quick and pain free deal.
Thanks Nevada Music. - Stevie Mann
I ordered a guitar from Nevada on Sunday afternoon and had it delivered on Tuesday morning. The guitar was exactly what I expected and it was really well packaged so that it arrived safely. They were also one of the only shops to have this model in stock. I'd definitely buy from them again.
I recently purchased a 12 string acoustic from Nevada, and the reason I went there in the first place was their stock which was unusually large for a relatively uncommon instrument. They had (in my price range), 2 Ibanez, a Takamine, an Ovation, a Yamaha. I was given plenty of time and advice to choose what was 'right' for me, from a very helpful sales assistant and ended up ordering a 'fresh' Ibanez EW2012 from them. Having the choice to try them out was absolutely critical to me and as a consequence, am delighted with my purchase, actually preferring my choice over more expensive guitars. The shop is a goldmine in terms of vast stock (awesome on walking in there for the first time) and helpful staff, both over email prior to purchase, and in the salesroom.
I would like to echo the views of other Nevada users. This was my first purchase from them, only some high quality Imedion rechargeable batteries which are a bit hard to find but Nevada had the best price with free postage i could find anywhere and yes, I mean anywhere including good old fleabay! Items arrived within 2 working days of order and I was kept very well informed by email of my orders progress throughout. One of the best on line shopping experiences I have had and one which will be very hard to beat!
I ordered my Epiphone Joe bonamassa goldtop Les paul from Navada Music,and i am extremely satified with their service,promt delivery service also very helpful with information.I must say i was slightly worried if i would find it in good condition on arrival but double box packing and the air cushion bags were amazing, after opening the shaped hard case i could not believe the stunning looks of J B Goldtop and the tone from the Gibson Burstbuckers was amazing,i would definately use Navada Music again and recommend them and that comes from a seasoned guitarist and guitar tutor. A couple of minor adjustments and it was ready for action. ( Terry Walmsley ,Atherton ,Manchester GB.)
...they probably wouldn't be as good as Nevada Music! I've been using these guys for a couple of years now and they've never let me down. Always helpful on the phone, competitively priced and always quick to deliver and well packaged. Just recieved my latest purchase (danelectro pedals with free case) but I'm sure it won't be my last :-)
I just bought an ex-display Gibson Thunderbird bass from Nevada and within 24 hours it has arrived in emaculate condition. Very well packaged with plenty of notifications and updates.
This is the second guar that | have bought from these guys and I'll be more than happy to keep them as my supplier of music equipment. Excellent service. Thank you, guys!
Navada Music is the place to get your drum kits and bits and bobs on line, always delivered next day. fantastic range of kits and accessories, wish i lived near them (the wife thinks not ) if your on the market for a new kit check out Natal Drums they are great.
I wanted a splash cymbal and arm and all the places I looked, they had them sold seperately. I looked on your site and noticed the boxed set of both. This saved me @ £28 by getting the set. I ordered online and paid with card, free delivery and advised 3/5 days but received in 2. So I am indeed a very happy customer, and have no problem dealing with you in the future and recommending to others!! Thank-you very much for an excellent service.
My order for a Yamaha Guitarlele was processed and delivered fast and I was fully informed by email along every step of the way. The price was very competitive. Today I placed my second order with Nevada, this time for a Ashton D25/12 - I did so based on the very good experience I had last month with the Guitarlele.
They get it right every time - quick delivery, regular order-update emails, excellent customer service if a (rare) issue arises. A superb example to other retailers of how to satisfy their customers. I would never hesitate to recommend Nevada, and will always buy from them.
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