I bought a pair of these for my 17 yr old daughter, for our forthcoming holiday to Greece.
Goggles delivered very quickly and were really well packaged. Item is of very good quality and really fit well. However, on a very minor point, I did in fact order clear lens with black frame (my daughter's choice of colour), but in fact received tinted lens with black frame and green piping.
Fortunately, this colour was fine with my daughter after all, which makes things easier as I wouldnt have got a replacement pair sent to me in time, from Newitts, as we are off on holiday in 5 days time!
Would definitely order from them again, due to the fast delivery timescale, careful packaging, free delivery, as well as Newitts selling these goggles at the slightly cheaper price than anyone else online. The fact that we were sent the wrong coloured goggles, was only a very minor error after all and does not put us off from ordering again from this company in future.
Ordered a safety resistance band. I thought I'd buy one first, try it out, then order a couple more because the company has a good selection of fitness-related items at a very good price.
We're at the net two-week mark now (UK-Sweden). Normally it takes one week as the absolute maximum. One day within the country, meaning that it has never reached Sweden if it hasn't in two weeks (which I told them).
I asked about tracking number, received nothing, turns out shipment is uninsured/untraceable (????). Basically the website offered me two shipping options: Royal Mail (that turns out to be uninsured) and TNT for £48 (item value is £10)! No intermediate solution, like International Signed For. And then they say in the response to my enquiry, "Unfortunately as the service you have selected is not guarenteed". Nice!
Sure, shipments can sometimes disappear, but then I expect them to sort it out, send a replacement or something.
Had to order item elsewhere at 2.5x the price.
In all fairness I have to add (and should have, when they sorted it out months ago) that they refunded me after some further e-mails.
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