Not worth it
found useful by 1 person
New look was always my first choice, prices were cheap and it was a great shop for a girl who wanted to look great yet simple. But now it's expensive, repetitive, bad customer service and there is never free delivery its always spend so much to get it free. I haven't brought from them for ages and there website always messes up (they have made it to complicated) I use to love popping onto there simple website to have a look around and now I don't bother. I went into one of the shops in exeter this year and brought a belt I showed her my student card and she didn't put it through. When I mentioned this she was really rude to me and made me feel guilty for her mistake. I also went into the other newlook shop in Exeter (there's two) and pick up shoes which weren't price marks but were under the section of £19 when I went to pay they came up as £30, I was embarrassed as I couldn't pay that and I was aggravated at how miss leading this was.