Newlook reviewed by

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Hardly Any Problems

I have ordered from new look quite a few times and I'm happy to say I've never had a problem with them. They do student discount which is one of the reasons I shop with them as often as I do, and they do a lot of sale items at christmas time etc. The only problem I had with them really was recently when I returned an item, I emailed them on the 5th day after they received my package to state I had still not received a refund, it took them 3 days to reply, and even then I had to state what item I'd returned and the order number etc, waited another 2 days for them to reply which they finally said they would refund me, even the refund took another 2 days to come back through!
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