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2 Reviews

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Well what a company

I brought items and got double of everything from next and got it delivered to my house. Returned all of the items that was cloned because it would cost me. Went to a next store to return the items. When I waited for a few days nothing when into my account called them to find out that there no evidence of me returning all my items. I gave them the receipt number and was like oh yes you did return it and there be the refund. I then waited for 30 days nothing in my bank account so I called them again and they said oh what happens is the money stays on your online account unless you say you want it on your debit card. How cheeky was that. Making interest on my money while not bothering to tell me about it. The customer service team are either really good or so annoying that you want to hang up. I will never buy anything from next again. Robbed in daylight. Never going to do business with them again.
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Rae Charles found this review useful
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