I was trying to find a new shirt using their website and gave up after 10 minutes. It is utterly rubbish. Luckily I was passing by a shop so could pop in - they have a good range and reasonable prices for ok quality. It's just the website doesn't seem to show all items they stock in store.
I recently opened an account with Next and was really disappointed. I ordered some cultery £40+ (inc delivery) and they looked like i got the from poundland. The cheeeeeeapest plastic decor you could imagine on cheap plastic handles.
I had to send them back asap and of course I had to pay for the return as well.
Now the only thing that I'll order from them is flowers!!!!!
If you're looking for quality clothes for children then Next is definitely the place to go. The prices are good value considering how long the clothes tend to last for, and you can usually flog them on for a decent price once your children have finished with them.
I always find the mens wear section a bit limited though so they lose one star for that! And the home stuff is very expensive
Love the fact that you are buying on credit which you can pay off almost any time you want... Great opportunity for people who want to buy something NOW, but will have a money, let's say, next week.
Quick delivery and free returns. GREAT!
Not a bad store. I am quite tall for a Russian lady so next is a very good clothing shop for me as they stock my size perfectly. They are great every day clothes, but I like to shop at harrods when I give myself a treat.
Thank you Next four stars.
I like Next and still use them now and then as their jeans fit my body-shape very well. Going back 8-10 years this comany were better as they didn't aim to appeal with price and design to the general population. I have previously bought some great pieces that were quite expensive at the time but really good quality and style.
I miss the old Next as it was a little bit special.
Nowadays I tend to buy more from The White Stuff as they are a little bit different to the mainstream.
Delivery is amazing on time and well packaged. There website is well structured and smart. There shops and tidy and clothes and shoes are good prices for good quality clothing also there is a shop next to nothing and they sell old next produce for cheap really good. Highly reccomend
Next are now using Hermes which is probably the worst courier company out there. They decide when to make deliveries so Next's next day delivery if you order before 9pm does not exist anymore.
Secondly these couriers don't even pay attention to which address they deliver to. I have apparantly had a parcel delivered to me today which I have signed for. However despite being home all day I have not received my package so I have no idea where it has been delivered, but Hermes records say it has been delivered to me. I don't know whats going to happen now.
Always a popular choice, Next seems on the decline.
Quality of clothing has reduced. Sales used to be the best of the bunch but are now mostly reduced to last year's "tat".
Delivery service is good. Ordering can be a hassle with passwords not being recognised and then agents telling you that you've changed them! Was unable to get into the system for weeks and could then only order by phone. They were never able to resolve it nor reset my passwords.
Next has always produced high quality clothes, great designs and great sales! But their online system is very good as well! You can order upto 9pm and still get delivery the next working day! If something doesnt fit, no problem just walk into any of their stores! Quick, simple and very easy!
I love shopping at Next. They have a great range of attractive clothing and the prices are good for the quality you get.
Only one small complaint. There is no where to sit while I wait for my husband to try on clothes. I need to sit down frequently due to disability but no seating is provided.
I order a lot of my clothes from next and have also ordered home eletricals. Reasonable prices, reliable delivery service. Their clothes come in a variety of sizes- they offer petite, regular and tall in some of their ranges. The website is easy to navigate too. Great service and they allow you to return back into the store.
I have tried to order several things from Next on the "Order before 9.00 p.m. - Receive Next Day" service as advertised on TV. However, the items that I have wanted have never been available on this service. Is the advertising misleading?
When I want quality clothes that look modern and don't necessarily require me to sell an organ, Next is where I go to. I've never had clothing from them that tore at the seam, hem or has loose threads etc. Plus, the material is usually very good.
Spend the few extra £s and buy from Next and avoid those cheap stores because it will cost more in the long run: more time, more mending & more replacements!
To start with I ordered a pair of jeans which took next three attempts to get right, I then bought some furniture which took forever to receive but I was told on more than one occasion that they were in there way but then later told there was a problem and then again they were in there way but then there was a problem. And on top of this they have asian call centres which have no clue what you are talking about.
Rubbish rubbish rubbish will never reccomend or use again
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