The company sent me the incorrect item. Although they commented to me before the item arrived by mail. Customer service gave me support by giving me a free return mailing. However been a sensitive item to return it was very afoul and terrifying for me as a customer to have to go to the post office and send it back. Hoping I did not have to explain what was in the package, because it would have been very very very embarrassing. As a paying customer I relay on the discretion that the company can give me, however, because of a mistake of the staff how sent the item I not only had to waste time on printing (money also per print GBP 0.08) and finding the post office to send it to. The package did not fit in the post that can be find in the street.
Although customer services admitted the mistake and tried to be as helpful as possible. They never gave me options in which could grantee me discretion. The staff should be paying more attention of the items bought and the items sent to the customer, in order to spear the agony of embarrassment and time wastage.
Am new to buying these type of products, was a bit worried at such a good price the items might be of poor quality or be slightly different to what I had ordered, so was more than pleased they were really good quality and exactly what I had ordered.
Didn't have to wait long either, delivery was swift. .
Easy to use website, clear and no problem ordering and making a payment.
After buying from Nice n Naughty both at their shop and online I recommend them. Okay, shop prices were higher than online, but I guess you'd expect that. But they have a great range of products for men including Tenga stuff which a certain other big adult chain do not stock and they are very well priced.
The choice of clothing on this site is "ace" with being a plus size it can be difficult to be sexy for your man.
Thanks to the item I ordered, hubby's eyes never left me, when I walked around he house waearing the item! What a turn on, I felt sexy, naughty, dominant it was great.
I think I shall be using this site again in the near future.
I purchased this because I needed something that you can either zip up of not around the mouth. It's very sexy, feels great. I would purchased something else from this website. I recommend this for couples who like abit if kinky fun in the bedroom.
Wow I've been to several sites looking for purchases, but naughty'n'nice are by far the best for price and diversity of goods. My order was dispatched with no delay and I was really happy with the quality.
Me and my husband like to experiment in the bedroom so i bought this for him and was pleasantly suprised by how much he enjoyed me using it on him very pleased with this product would recommened to ant first timers
I kinda really love this company - I first found it through a local store, and then the website, and both are equally as good. I've bought a few products online, and have found the experience easy and well thought out. I live with other people, so the fact that Nice 'n' Naughty think to have plain packaging, and a nondescript name on your bank statement is fantastic - saves you from some embarrassing explanations! The products are well made and relatively inexpensive - worth the money either way. Service is quick, and the descriptions on the website are accurate and helpful. In-shop experiences have been good too - the shop assistants were friendly and non-judgmental, very open to discussion and easy going (I've had an amusing conversation or two)! The company even funded a few girls nights at a local bar which were a hell of a lot of fun (alcohol, sex toys and strippers - what more could you want?). In all I rate the company very highly, and have it bookmarked as my go-to shop for all my nice and naughty needs. I'd recommended it to everyone!
Always use these wouldn't gp anywere else
I had a good look ordered online, but very unsure what I was really looking for, I chose a few things and arranged to collect them from store.
I felt that the quality of what I chose was a little "cheap and nasty" after talking with the assistants I swapped for alternative items. They assisted with the refunds and new purchase. Would definitely ask for advise next time.
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We guarantee you will be happy with your online purchase from Nice 'n' Naughty. Don't worry if you need to return a product because we have a ONE YEAR NO QUIBBLE POLICY. If you change your mind about your purchase for whatever reason, we will refund your money. You can return your purchase for up to a year from the date you bought it.