Nicky Cornell reviews

Nicky Cornell reviews

Good
8.4
from 0 - 10
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The best

I phoned the company prior to order and found them really helpful, returning my phone call as promised. When I eventually ordered it clashed with christmas which meant there was a delay. I received a phone call advising of the delay followed up by another phone call promising next day delivery to meet my deadline,
When my chandelier arrived, it did take a short while to assemble but the result is amazing and is much admired by all. I can thoroughly recommend both the item, but particularly the service given by Nicky Cornell.
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Great product !

Although there was some delay in the final delivery date , when I received my sideboard it was stunning and is a talking point as soon as you enter my hallway.
The staff were also very helpfull with all my queries . Would definately by from Nicky Cornell again .
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A class above the rest!

From the first day of enquiry right though to delivery, I received exceptional service.
The products are of a very good standard.
Rhiannon even managed to find a mirror I was looking for that wasn't on Nicky Cornell's website - and it's stunning!
I would have no hesitation in using this company again.

Thank you to all at Nicky Cornell and especially Rhiannon for her very helpful service.
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A cut above

Excellent service from placing order where they sent me a colour match swatch through to after care. Product I purchased was a small sideboard when it arrived it was just as seen on the internet. Love it. Thank you all at N C Lorraine
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awesome dedicated service

the quality of products matches the quality of the customer service 5 star all the way.
Highly professional polite and cannot do enough for you
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Unique !!

Unique and stylish furniture with excellent customer service. Items purchased from Nicky Cornell always commented on by my friends and family. I'm always looking out for more to add to my collection.
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Perfect!

Having bought this type of furniture from some of the other online companies, I can honestly say that the experience with Nicky Cornell as a company was faultless. Any further purchases I make will definately be with you guys as your customer service is delightful. Thanks again :-)
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Superb service thank you

My 2nd order from you! My bedroom set was delivered quickly and the delivery guys were great - very helpful and polite. It's good quality and looks great! Thanks again.
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Items were not as described and so far unable to obtain refund

I ordered 4 items from nickycornell.com in August. After accepting my order they told me that actually the 2 chairs were out of stock until next year(!) so I cancelled those and proceeded with the other items. My card was charged immediately.

3 Weeks later the 2 items of furniture arrived. Both were a different size to the website description and one of them was unusable so had to be returned. I was promised a refund within 2 weeks although there's no reason it should take more than 5 minutes. Anyway, now it's 3 weeks later and no refund has arrived. They've had my money for a total of 6 weeks so far! I called again and they said it should be by next week, hmmmm!

On the positive side, the one item we did keep looks very nice, and the staff are always very polite and friendly, but they can't be recommended due to the errors, early charge, and failed refund.
Nickycornell

Reply from Nickycornell

Hi Garry
unfortunately sometimes our suppliers get their dimensions wrong and as we use their information its a shame we only find out when a customer notifies us, this happens very rarely though. Regards to the refund - once the goods are received back in our warehouse they are checked off and then the refund will be administered within the 28 days quoted in our terms and conditions, in this case it was under this timescale. We do however apologise for the mix up. Kind regards The Nicky Cornell Team.
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Friendly service

Good friendly service and thoughtfully packaged.

Only slight niggle was I didn't receive notice of despatch so missed the first delivery attempt.

Will shop with again...
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Review by confirmed purchaser

wonderful

My cabinet is wonderful just fits into my room so easy.
Looks like its always been there. Can't wait for my next piece of furniture to arrive.
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Review by confirmed purchaser

Fabulous service and good quality

Very impressed, thank you!

Nickycornell Details

About this company

We have the UK's most beautiful French furniture showroom. Choose from an amazing 20 collections: Chateau White, Valbonne Cream, Belgravia White, Georgian White, Venetian Mirrored, Gold Guilt, Oiled Oak, Portofino, Chateau Black and Chateau Silver. Come see our fabulous showroom in Hoddesdon, Hertfordshire, United Kingdom. Delivery throughout the UK.

Visit Nicky Cornell

Contact information

Call us on: 0845 604 0244
We live here: 424 Ware Road
SG13 7EW Hertford
United Kingdom

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