Ordered Casio Pro-tek watch for Christmas present, Service was outstanding, Price was amazing, Delivery was lightning fast, What more can I Say, Would highly recommend, 5 Stars Nigel O'Hara, Merry Christmas!
I can not fault the service I received in any way. The web site was easy to use and the description of the watch I purchased was accurate and informative. I ordered the watch late on a Friday afternoon and it arrived early on Monday morning without a hitch. Will definitely use Nigel O'Hara again and recommend them to friends.
I ordered online and my item arrived a couple of days later.
I've ordered a couple of times before from this website and the service has always been fast and efficient.
The items are packaged well and top quality.
I will definitely be using it again.
If you are looking for quality backed by exceptional service look no further. From the moment I saw the watch promoted on the website to the morning it arrived. every step of the transaction has been easy, stress free and enjoyable. Many thanks, whilst you will not see the joyful face on Christmas morning you have made it possible!
I dont want to write a big review. I only want to warn people. I needed the watch for a gift. That was the main reason I ordered from them and not from the US. The product would be available for them in 3-5 days. After 6 days of waiting, their reply was the watch would be available shortly. I wanted the order cancelled. They said, in 2 days the money would be return to my bank. Guess what? Nothing appeared on my account of course. On the 3rd day, I made a claim on Paypal (thank god i paid with Paypal). I mentioned very little of my experience to them and asked them to refund me. In 10 minutes they confirmed my refund. I guess, Nigel O hara, is well known to Paypal... Dont order from them if you want a good service. You have been warned.
Price match tool on the website is fantastic, confirms straight away if the price has been accepted rather than having to wait for a reply. Item was delivered very quickly after ordering even with the standard free delivery option. Item arrived and was perfect. Would definitely be using them again.
I wanted the watch for my wife's birthday but they were quite expensive until I found Nigel O'Hara's website. Very keen prices and discounts prompted me to buy and within days, the watch arrived. Absolutely first class service and value I couldn't find anywhere else. In addition, I received vouchers for future purchases. Ver pleased indeed.
My watch hasn't arrived after 11 days.
I've e-mailed twice and phoned once!
They won't do anything to help until 15 days have passed, and won't hold onto the one other they have in stock as a replacement, so may sell it before the 15 days are up, and wont refund to allow me to buy elsewhere.
Really disappointed, as it was bought as a gift, and I have paid but received nothing, and been given very little help.
I placed an order for two watches, having called the company and told the watches would be with me in 3 to 5 working days, but more likely 2. After placing the order, I called to see exactly when the items would be with me, only to be told they were not actually in stock and would take several days to arrive from the central warehouse AND THEN 3 to 5 working days to reach me. As these items were a gift, I needed them before this timeframe and hence cancelled the orders. I was told the refunds would be with me within 48 hours. 16 days later and I am still awaiting my refunds. I have spoken to their customer service team, who were not particularly friendly or helpful. I have also emailed their finance department; so far no response and no refunds. This is shocking. Is this company for real? I bought the watches from [external reference] in the end. They will price match any UK website and delivered the items the very next day. Superb service; Nigel O'Hara could learn a thing or two from this company
I stumbled across Nigel O'Hara when Googling for watches. I noticed there was a discount for Superdry watches unavailable elsewhere, so I bought one for the wife. I was very pleased with the delivery time and packaging and thanks for the free gift.
Buying from Nigel O'Hara was quick and easy and their aftersales follow-up was to the same standard. Unfortunately the Citizen watch I bought, is not suitable for my purpose as the technical information supplied was very misleading. My numerous attempts to contact Citizen have failed due to all emails being returned as undeliverable and faxes not responded to. What member of the public would know that 30m water resistant means that it is only resistant to sweat and the odd splash??
I will not buy another Citizen product again.
As an avid watch collector I have used many retail outlets and on line services I can honestly say that if I had come across Nigel O'Haras' Web site before I would not have needed to shop any where else.
I made a telephone call to the store to ask for more details with regard to the watch I was interested in, answering my questions honestly and with excellent product knowledge, I told them that I had seen the watch at a better price on another web site, I gave them the details of this, they did not only match the price but also improved on it considerably. I was informed that if I did not like the watch for any reason that I could return it for a full, no quibble, refund.
My watch came within 48 hours of purchase, with a free set of earrings for my wife.
What a very professional and friendly team they are. I am looking forward to my next purchase from them.
Thank you, Zoe and team!
Ordered a watch for a present it was confirmed as in stock.
After a week still not received got in touch with customer services who said there had been a delay with the manufacturer.
Two more weeks passed with chasing, similar emails then was informed the watch had been discontinued !! This is rubbish as a new watch so ordered from [external reference] and received within two days.
Requested a refund over a week ago still nothing. Am now taking to Trading Standards and my Credit Card company !! DO NOT USE THIS COMPANY.
Cat Deeley found this review useful
Ordered a watch on the Sunday, arrived on Wednesday. Excellent for free delivery.
Really pleased with watch, looked better than on the picture,and cheaper than anywhere else. Would definitely recommend this company for products and swift delivery. Thank you
After reading some of the reviews had some reservations about ordering from this website. So glad I overcame them. Watch was £150 cheaper than any other website. Was delivered on the day it was supposed to be. The free earrings were delivered with the watch. Well packed. Son loved the watch. Would definitely recommend this website!
I've used these guys before and will no doubt use them again. They offer fantastic service, excellent value and a swift delivery service. So if you are looking for a watch or an item of jewellery at an excellent price then I highly recommend that you give them a try :))
I ordered a watch on-line with Nigel O'Hara. It came within the specified time-scale and was exactly as detailed on the site. I will definitely be ordering from them again, very happy with their service and price matching offer!
I did extensive research on which watch I wanted to buy and when I requested Nigel O'Hara to price-match the cheapest price I could find, which was on another website, the response was positive and near enough immediate.
I needed a bit more information and telephoned to speak to someone. The person I spoke to was well informed and extremely polite and helpful. My watch was despatched very quickly and arrived next day as promised.
It was a definite pleasure to deal with this company.
FANTASTIC, FANTASTIC, FANTASTIC !!,
If this jewellers has the item you are looking for, don't go anywhere else.
The service was incredible from start to end.
Immediate confirmation after order, then confirmation that item had been posted within a couple of hours.
Arrived from over the sea in less than 48 hours.
I challenge another jeweller to beat that service.
Well done guys.
I came to the Nigel O'Hara website to buy my boyfriend a watch for his 21st birthday. They offered the cheapest price on the web and were significantly cheaper than the high street jewellers I had walked around the day previously (by around £50-£70).
The watch came within three days. Could not fault the process from start to finish. I would recommend this company to anyone.
Following my purchase that I had found on another site not being in in time. I was franticly searching the net to find it again and get it in a hurry for my husband for our anniversary! As the watch was cheaper on the other site Nigel O'Hara priced matched. This to was very easy to do with simply copying and pasting the page bar where the watch was cheaper! It was then priced matched instantly! I did pay for next day delivery but even so accounting for the fact that I did not place the order until late in the day, it reached me the following morning!
My husband is extremely happy with the watch and it was beautifully presented as well as carefully wrapped for delivery.
Little thing, it did say free earnings to follow that I have never received but it was free so no major issue! (Hope they haven't gone astray in the post!
Fantastic service will use again!
Watch has met all the expectations I had of it, delivery was on the timescales it was suggested it would be. Price of the watch was regularly fluctuating , and that was even before the on the day sale, all in all very pleased. Certainly will be looking to purchase through them again.
In fact if their tisot watches were more available I would of already brought a second watch.
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