I recently purchased a medium sized/one man to handle item and the retailer sent me email saying "your item has now been dispatched, your nightfreight tracking number is ..... please click here to view the tracking".
THEREIN LIES THE PROBLEM! The website looks fake, there is no access to "public users" to track an item, you have to sign up for a business account, wtf, it simply asked me for my postcode to locate my 'nearest depot'. I assumed I was to call and quote my tracking number so I rang the landline number which was displayed on the Saturday afternoon .Who picked up? A skanky sounding trampy doped up man he said he was a security guard ,and there was no one there. WTF is he doing answering customers calls? What sort of second rate shit are we talking here? If he wasn't there maybe his dog would answer it next?
It is day 3 since I got the email off the retailer so I am going to call them directly and ask the retailer where my fkn item is! Shambles!!
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