Normans Musical Instruments reviews

Normans Musical Instruments reviews

Excellent
9.4
from 0 - 10
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About

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Review by confirmed purchaser

Great Efficient Delivery to Ireland

Great items, well packaged and good value, speedy delivery to Rep. of Ireland.
Thanks
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Review by confirmed purchaser

If you want to blow your own clarinet (or trumpet) buy one from Normans, a great guy!

I thought Normans were offering the best deal to purchase a Buffet B12 clarinet; they were offering a great instrument with a 5 year warranty. Not only that but they were including a few accessories at no extra cost. What more could you want!
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Review by confirmed purchaser

Strap Locks

Great service and communication,no complaints at all.
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Review by confirmed purchaser

Great instruments at a great price

I've bought several instruments from Normans. Given that they have all been low priced purchases I've been amazed at the quality of the instruments. They've always been delivered promptly and have been exactly as described. Would highly recommend.
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Review by confirmed purchaser

They are just so helpful!

I rung them up to order a large amount of ocarinas. They didn't have enough in stock, so they contacted the suppliers to get the right amount. They sent the ocarinas which were in stock, and forwarded the rest when they were received from the suppliers. They have been absolutely fantastic, and made sure that they have done everything for me. Normans have so much common sense, which makes them so efficient with a great customer service.

Thank you!
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Review by confirmed purchaser

helpful and quick

The item I ordered was delivered the next day no problem
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Review by confirmed purchaser

Great and worry free

I ordered a 3/4 electric stagg guitar bag. Received a notification that it was out of stock and delivery might be delayed.
I emailed explaining I needed it by a certain date for a gift. Got a reply immediately they were able to contact the suppliers and have it delivered to me asap.

True to their word, they got the bag the next thurs and I had the bag by Friday.

There was also notifications along the process so that I was fully aware where my order was

Product delivered exactly as described

I am very happy with the product and most of all the service!!!

Thanks!
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Review by confirmed purchaser

Great comms, fast delivery, cool product

Diana was open to creating a package just right for us, after we'd gone to another retailer, who wasn't willing to budge.

We got a tailormade quote, delivery next day and great customer service.

Would thoroughly recommend.
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Review by confirmed purchaser

First class service thank you for making everything so easy.

I was very impressed with the standard of service I would shop with them again and would recomend them to my friends.
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Review by confirmed purchaser

Faultless

Aragon price, shipped within hours, well packed and as described.
What more could I ask for?
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Review by confirmed purchaser

First class service

I have used Normans many times over the years and have never had a bad experience with them . i would recommend them without hesitation .
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Review by confirmed purchaser

Great service and did everything the could to help me

An excellent online shopping experience.
Having had a slight issue with the website late one evening I called Normans the following morning. My call was dealt with and I received my goods in excellent time.
One item was out of stock when I phoned, but was expected in and would follow separately, but I was delighted when it arrived with the rest of my order.
Would definitely use this Company again.
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Review by confirmed purchaser

Great price and service

Couldn't recommend them high enough. Good communications via email. Prompt delivery. No problems at all !
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Review by confirmed purchaser

Clean as a whistle!

Professional service from a professional company - who would expect anything else?!!
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Review by confirmed purchaser

Delivery only part delivered so too early to comment really

I really dislike website that say they have stock and then advise you after the order is processed that the main element (the keyboard) will not be available for nearly a month. Then they send you the cheap bits of the order (stand and headphones) which presumably entitles them to take payment for the whole lot. Other than that what I have received has been delivered promptly but still got 20 days to wait for the keyboard!!!!
Normans

Reply from Normans

Dear Ian,

I can only apologise that the item is currently out of stock. The lead time on our website states 7-10 working days as this is our normal turnaround for out of stock items. Unfortunately, the Yamaha keyboard you ordered has a longer delay than anticipated which is why is wont be in stock with us until May.

We have to take payment at the time of ordering to ensure when the goods come into stock, there is no delay on shipping your goods to you. Once the keyboard arrives, then it will be shipped out as a a priority with our next day courier service.

I can only apologise for any confusion caused and if you have any other questions or queries, please do not hesitate to contact me directly.

Kind regards,

Hazel Adams
Customer Service Manager

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Review by confirmed purchaser

Very helpful staff

Everyone there was very helpful, nothing was too much trouble and collection was easy
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Review by confirmed purchaser

excellent value for money

this guitar would be great for any beginner. the finish was nice bit slightly off red orange tint but that may just be my eyes.

I am an experienced guitarist and was expecting to have to do a lot of set up work. but this was payable straight out the box.only the slightest little tweak to the setup.

pups were actually really good very little hum. nice tones. crisp and bright.

arrived next day and great customer service. have purchased from normans and will be purchasing again.

for the price i cannot say anything bad here. the guitar is good value for money and i would reccomend to anyone. as an entry level instrument.
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Review by confirmed purchaser

Excellent

It's the greatest store ever, with great service, great products and great people

Normans Details

About this company

Leading UK specialist suppliers of discounted orchestral and student musical instruments. Top quality service, fast delivery, lowest prices. All major brands stocked.

Visit Normans Musical Instruments

Contact information

Call us on: 01283 535333
We live here: Third Avenue, Centrum 100
DE14 2WD Burton Upon Trent
United Kingdom

Category

Normans Musical Instruments is ranked 20 out of 37 in the category

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