I was looking for a baby Taylor so I contacted Steven James, they say yea we have one come in and try it. I walk in the shop and its packed with all the big name guitars,the guys were really friendly and soon had one tuned up for me to try. There was no pressure just let me play it and let me decide, good atmosphere great stock and nice people,would recommend.
I bought a fender twin reverb '65 reissue from this lot and I'm very happy with the service and the little sweeteners thrown into my package. I also bought 8 guitar wall hangers and they cut me a good deal on those too. They carry some awesome stock and as you'd expect with an independent store they're more than happy to cut you the right deal. Do the right thing and give these guys your business, I do say that from a purely selfish point of view, this is my local guitar store and I'd like it to stay that way. 10 out of 10.
I found the staff at steve james guitars very helpful and freindly. They fixed the bridge on my guitar for me and made two new screws to fit it. I would recommend steve james guitars for anyone who is looking for great guitars and great advice.
I bought a Gibson Firebird from Steve James Guitar. It was the right price; and was delivered in good time. Faultless service in what they did.
The only way it could have been improved was if more setup had been carried out before the guitar was sent out (strings; bridge; etc), but I did all that, and quite enjoyed it. So, all up ... highly recommended.
I took my Fender Jaguar in for a set up and it came back in perfect working order with no problems, until after a couple of times of playing it I realised something was wrong and the guitar was unplayable. I took it back to the shop and they spotted the problem straight away and sorted it out for free - turns out the bridge had fallen down and they soon corrected it by raising it back up again and gave me a free allen key so I could do it myself if it ever happened again. All the staff are friendly and very helpful and I'd recommend them to anyone.
Searched for the best price for this bass and found it at Steven James. I found the website easy and ordering simple. Their communication was ideal and the guitar arrived when expected by a trusted courier well packaged and in perfect order.
I spotted a martin D35 online. It ticked all the boxes for me but I was hesitant about spending £1600 on a guitar I'd never played, touched or even seen. So I phoned and spoke to Rob who was as convincing as his northeast brogue. The guitar arrived safely through UPS and is in as described fabulous condition for a used guitar. Nice one. Very happy I took the punt.
Can't believe how quickly these guys shipped my pre-loved Gretsch Sparkle Jet to me in Australia. One week, door to door, which is quicker than stuff gets to me near Brisbane from Sydney or Melbourne! The guitar itself was very well packed and exactly as described and shown on their website. Couldn't have been more helpful, friendly and efficient in our email discussions. Awesome service from a great bunch of guys!
After ordering the Alnico II pro Slash Signature humbucker pickups i was sad to see they only had two wires each pickup, but I had a word with the guys at Steven James Guitars and then they got me some made up from Seymour Duncan with four wires so I could split them phase them well do what I wanted with them. Thanks Guys they sound superb.
I feel like travelling all the way to Newcastle was mistake, when they have such a great variety of guitar and basses available to purchase, and a great set of staff willing to help out any request! I deeply recommend this shop to anyone in the Teesside area
Recently visited this shop on a number of occasions, if you're in the area it's a must visit Guitar shop, excellent service with very heplful Friendly staff, best price on all of the equipment I've bought! All budgets covered from starting out to professional Guitarists, a five star shop...oh & a nice cuppa too :-)
I bought an Ibanez guitar at 10.55 on Thursday and was able to play it at 08.50 on Friday. I was amazed to be asked how I wanted it set up. I specified "drop D for shredding" and the guitar arrived set up accordingly. I am delighted with this company and would recommend them without any hesitation.
I cant say a bad word about this shop, the staff are friendly, helpful and have the knowledge to help you with any questions you may have. I've rang them a few times just to ask a question and there happy to help you out with anything you need. There prices are very good, sometimes a lot cheaper than any of the on line retailers and they offer free next day delivery on orders over £100 :) You cant go wrong with them.
I went in today to buy a new ukulele, the staff were very helpful and really friendly. They all have an excellent working knowledge, I cannot recommend this guitar shop enough. The new shop opening in a few weeks sounds brilliant.. can't wait to visit it to try out new guitars and have a drink or 2 at the new bar! cheers Mike
I needed a new string saddle for my acoustic guitar. Not knowing much about instruments, they offered me one for free to try out. Naturally, It works great. I've bought Two guitars from here and wouldn't hesitate in taking them down to get looked at if anything, however insignificant, went wrong. I wouldn't go anywhere else if I needed any musical advice. Steve James Guitar is the tops.
I went into Steve James Guitar & Amp shop with a good idea of 'what I wanted'. Although 'what I wanted' was not readily available off the shelf, with some expert help from the very friendly staff I walked out half an hour later with 'what I wanted' - a Cherry Epiphone Dot sporting a Bigsby Trem, - thanks fellas........... Ray Millar
This is a good guitar shop. I had been in a few times to buy odd things and generally gawp at the lovely selection of guitars. I visited recently when I decided to buy a new guitar. The service was great. No hassle at all . Just put you in a quiet corner and let you get on with it. In fact all the staff were excellent.