I recently purchased a Hagstrom Viking Deluxe Tremar guitar from these guys. The guitar itself is beautifully made with excellent attention to detail and plays like a dream. The customer service from each member of staff I spoke to was friendly and professional throughout and communication prior to delivery was excellent. They even threw in a few extras for free. The case I ordered wasn't quite as snug fitting as I'd hoped but after speaking to the manager I am assured that they will gladly exchange it for the dedicated C55 Hagstrom Viking case as soon as it is in stock next week. This was my first purchase from Steven James North East Guitar & Amp; would I use them again? Absolutely.
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